Workers Compensation Risk Specialist

2 weeks ago

framingham, United States Staples Full time

Staples is business to business. You’re what binds us together.


Work location: Framingham, MA hybrid requires 3 days onsite per week


Join a team of legal and risk professionals that work collaboratively with clients in providing practical solutions to grow businesses in multiple industries and different jurisdictions. We help our varied businesses assess risk, drive results and mitigate problems. With diverse projects and a transformative culture, you’ll grow and learn with our businesses. Work with appreciative clients and supportive peers in a flexible environment that helps you gain the experience you want to develop your career.

As a Workers Comp Risk Specialist, you will drive workers' compensation claim outcomes for delivery, e-commerce, retail, and wholesale sectors. Utilizing a variety of skills and tools, you will perform initial triage on all claims, ensure proper claims administrators' attention and investigation, provide strategic oversight and guidance, and clarify processes for the business team, claims administrators, vendors, and internal stakeholders.

  • Triage all newly reported workers' compensation claims
  • Ensure proper intake by the claims administrator on each claim
  • Ensure claims administrator conducts timely and thorough claims investigation
  • Review and approve all reserve changes, settlement requests, compensability determinations, vendor engagements, and legal assignments within designated authority
  • Provide strategic oversight and guidance of the litigation management program
  • Implement and manage the return-to-work program
  • Design, deploy, and maintain all workers' compensation-related training documents
  • Perform periodic claim audits of TPA and communicate the results to management and external stakeholders
  • Utilize internal RMIS system to help manage claims and document internal steps taken
  • Provide authority and approval to TPA for the use of outside vendors or defense counsel
  • Collaborate with business partners to educate and train all relevant stakeholders on the workers' compensation process
  • Communicate with the business regarding the status of open workers' compensation claims
  • Develop improvements to existing processes and procedures with the larger Risk Management team


What You Bring to the Table:

  • A collaborative approach to claims management with a desire to learn and create change
  • Willingness to assist the department in other areas of claim’s management as needed
  • Comprehensive knowledge of workers' compensation claims within various jurisdictions
  • Exceptional written communication and organizational skills
  • Ability to review financial and claims data and present to various audience
  • Strong customer service and incident resolution experience


What’s needed- Basic Qualifications:

  • Bachelor's Degree or equivalent work experience
  • 2 years of relevant experience
  • Previous claims adjusting experience
  • Experience working as a Workers' Compensation Adjuster, Specialist, or similar role
  • Familiarity with RMIS systems and basic computer skills (Microsoft Teams, Outlook, Excel)


What’s needed- Preferred Qualifications:

  • Experience with TPA oversight strongly preferred
  • Professional Insurance Designations such as ARM or AIC are recommended but not required


We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits


At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.


Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

  • Workers Compensation Risk Management Specialist

    4 weeks ago

    Framingham, Massachusetts, United States Staples Full time

    Workers Compensation Risk Specialist Job DescriptionAt Staples, we're looking for a skilled Workers Compensation Risk Specialist to join our team. As a key member of our risk management team, you'll play a critical role in driving workers' compensation claim outcomes for our delivery, e-commerce, retail, and wholesale sectors.Key Responsibilities:Triage all...

  • Workers Compensation Risk Specialist

    1 month ago

    framingham, United States Staples Full time

    Staples is business to business. You’re what binds us together.Work location: Framingham, MA hybrid requires 3 days onsite per weekJoin a team of legal and risk professionals that work collaboratively with clients in providing practical solutions to grow businesses in multiple industries and different jurisdictions. We help our varied businesses assess...

  • Workers Compensation Risk Specialist

    1 month ago

    Framingham, United States Staples Full time

    Staples is business to business. You’re what binds us together.Work location: Framingham, MA hybrid requires 3 days onsite per weekJoin a team of legal and risk professionals that work collaboratively with clients in providing practical solutions to grow businesses in multiple industries and different jurisdictions. We help our varied businesses assess...

  • Workers Compensation Risk Specialist

    1 month ago

    Framingham, United States Staples Full time

    Staples is business to business. You’re what binds us together.Work location: Framingham, MA hybrid requires 3 days onsite per weekJoin a team of legal and risk professionals that work collaboratively with clients in providing practical solutions to grow businesses in multiple industries and different jurisdictions. We help our varied businesses assess...

  • Workers Compensation Risk Management Specialist

    4 weeks ago

    Framingham, Massachusetts, United States Staples Full time

    **Risk Management for Workers Compensation**At Staples, we're looking for a skilled Workers Compensation Risk Specialist to join our team of risk professionals. As a key member of our risk management team, you'll be responsible for driving workers' compensation claim outcomes for our delivery, e-commerce, retail, and wholesale sectors.**Key...

  • Senior Attorney, Compensation

    4 weeks ago

    Framingham, Massachusetts, United States The TJX Companies, Inc. Full time

    The Opportunity:The TJX Companies, Inc. is seeking a highly skilled Senior Attorney to join its expanding practice area within the TJX Legal Department. This role will provide advice on a broad range of compensation and benefits matters in support of TJX and its global total rewards strategies.This position requires good judgment, critical thinking, and the...

  • Sr. Attorney

    1 month ago

    framingham, United States The TJX Companies, Inc. Full time

    The Opportunity: Contribute To The Growth Of Your Career The TJX Companies, Inc. is seeking a Senior Attorney, Compensation & Benefits to join an established, expanding practice area within the TJX Legal Department that provides advice on a broad range of compensation and benefits matters in support of TJX and its global total rewards strategies. This added...

  • Sr. Attorney

    2 months ago

    Framingham, United States The TJX Companies, Inc. Full time

    The Opportunity: Contribute To The Growth Of Your Career The TJX Companies, Inc. is seeking a Senior Attorney, Compensation & Benefits to join an established, expanding practice area within the TJX Legal Department that provides advice on a broad range of compensation and benefits matters in support of TJX and its global total rewards strategies. This added...

  • Sr. Attorney

    2 months ago

    Framingham, United States The TJX Companies, Inc. Full time

    The Opportunity: Contribute To The Growth Of Your Career The TJX Companies, Inc. is seeking a Senior Attorney, Compensation & Benefits to join an established, expanding practice area within the TJX Legal Department that provides advice on a broad range of compensation and benefits matters in support of TJX and its global total rewards strategies. This added...

  • Sr. Attorney

    2 months ago

    framingham, United States The TJX Companies, Inc. Full time

    The Opportunity: Contribute To The Growth Of Your Career The TJX Companies, Inc. is seeking a Senior Attorney, Compensation & Benefits to join an established, expanding practice area within the TJX Legal Department that provides advice on a broad range of compensation and benefits matters in support of TJX and its global total rewards strategies. This added...

  • Crisis Assessment Social Worker Part Time Days

    4 weeks ago

    Framingham, Massachusetts, United States Metrowest Medical Center Full time

    Job DescriptionMetroWest Medical Center is a leading healthcare system in the region, providing high-quality, comprehensive care to patients in need.The Social Worker will play a crucial role in facilitating care along a continuum, ensuring patients receive the right resources and support to achieve optimal health outcomes.Key Responsibilities:Conduct...

  • Crisis Assessment Social Worker Part Time Flex Evenings

    4 weeks ago

    Framingham, Massachusetts, United States Metrowest Medical Center Full time

    Job DescriptionMetroWest Medical Center is a leading healthcare provider in the region, committed to delivering high-quality, patient-centered care. As a Crisis Assessment Social Worker, you will play a vital role in our team, working closely with patients, families, and healthcare professionals to ensure seamless transitions and optimal health outcomes.Key...

  • Nurse Specialist

    4 weeks ago

    Framingham, Massachusetts, United States Tenet Massachusetts Full time

    Tenet Massachusetts is seeking a skilled Nurse Specialist Cardiology for a dynamic nursing role in Framingham, Massachusetts.Job OverviewJob Description & RequirementsSpecialty: CardiologyDiscipline: RNDuration: Ongoing36 hours per weekShift: 12 hours, daysEmployment Type: StaffNurse Specialist Cardiology Full Time DaysResponsibilitiesUp to $15,000 Sign-On...

  • CBHC Security and Safety Specialist

    1 week ago

    Framingham, Massachusetts, United States Advocates Full time

    The CBHC is seeking a skilled Security and Safety Specialist to join our team. This role will be responsible for ensuring the safety and security of members, staff, and visitors within our Community Behavioral Health Centers (CBHC).The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work effectively in a...

  • Food Service Worker

    7 months ago

    Framingham, United States LADGOV CORPORATION Full time

    Job title: Food Equipment Handler Location: Natick, MA Travel: N/A Duties: The applicant shall Ensure food processing assets in production areas are clean and sanitary and in top working condition daily. The applicant shall assist food technologists with setup and breakdown of food processing equipment and product development workstations. The applicant...

  • Clinical Nurse Specialist

    4 weeks ago

    Framingham, Massachusetts, United States Tufts Medical Center Full time

    Job SummaryThis role focuses on providing high-quality nursing care services in accordance with physician orders. The Clinical Nurse Specialist will be responsible for assessing, planning, implementing, and evaluating the care needs of a designated group of patients. This role requires a nursing license and a bachelor's degree in Nursing (BSN). Key...

  • CQV Engineering Specialist

    4 weeks ago

    Framingham, Massachusetts, United States Sequence Inc. Full time

    We are seeking a highly skilled CQV Engineering Specialist to join our team at Sequence Inc. as part of our Southeast Operations. In this role, you will be responsible for a range of projects related to the commissioning & qualification of automated manufacturing systems, including laboratory instrumentation, manufacturing equipment, and stand-alone...

  • Clinical Nurse Specialist

    4 weeks ago

    Framingham, Massachusetts, United States Tufts Medicine Full time

    Job SummaryTufts Medicine is seeking a skilled Clinical Nurse Specialist to join our team. In this role, you will provide professional nursing care to patients, assess, plan, implement, and evaluate the care needs of a designated group of patients, and perform clinical support tasks within the scope of practice for achievement of the patient's plan of care...

  • Cafeteria Worker

    2 months ago

    Framingham, United States Framingham Fire Department Full time

    FRAMINGHAM PUBLIC SCHOOLS DEPARTMENT OF SCHOOL NUTRITION TITLE: Cafeteria Worker POSITION SUMMARY: Join our team as a vital member in our bustling food service operation! As a key player, you will assist in food preparation, efficiently handle cash registers and POS systems, and maintain a pristine kitchen environment. Your responsibilities will also involve...

  • Master Culinary Specialist

    4 weeks ago

    Framingham, Massachusetts, United States JobsRUs Full time

    Job DescriptionJobsRUs.com is seeking a skilled Master Culinary Specialist to join our team in Framingham, MA. This exciting opportunity offers a competitive salary of $17.00 per hour, with benefits available.Job OverviewThe Master Culinary Specialist will be responsible for preparing, portioning, cooking, and presenting a variety of hot and cold food items...