The Judge Group | Assistant Patient Coordinator

3 days ago


framingham, United States The Judge Group Full time

Job Title: Assistant Patient Coordinator


Location: Framingham, MA Tues-Fri 10am-7pm, Sat 10am-3pm


Type: Full time Permanent


Job Responsibilities:

  • Educate patients on services and create personalized treatment plans.
  • Sell the value of services during consultations and treatments.
  • Follow up with patients to maintain relationships.
  • Develop community partnerships and participate in marketing activities.
  • Oversee daily clinic operations (accounting, scheduling, sales, marketing, client retention, inventory).
  • Greet patients, handle calls, and manage scheduling.
  • Process patient charts and confirm payments.
  • Evaluate suitability for laser and aesthetic services.
  • Follow protocols for aesthetic devices and liaise with the medical director.
  • Perform aesthetic services (e.g., IPL, laser treatments, facials).
  • Stay knowledgeable about treatment protocols and product lines.
  • Perform other duties as assigned.


Qualifications & Requirements:

  • A licensed esthetician with management experience
  • Experienced in building relationships with patients that have a lasting value
  • Proven track record of exceeding annual revenue and profit targets by building relationships
  • Extensive and successful commitment to exceeding customer expectations
  • Exceptional interpersonal and communication skills
  • Must be a self-starter and highly motivated
  • Preferred but not limited to the following industry experience: Esthetic, Cosmetic, Health & Wellness, Weight Loss, Hair Restoration, Plastic Surgery, Med Spa, Lasik, PR and marketing, Fitness or related industries



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