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Restoration Supervisor Location:

1 month ago


Pensacola, United States Servpronorthpensacola Full time

SERVPRO of North Pensacola Restoration Supervisor

Do you love helping people through difficult situations? Then, dont miss your chance to join our franchise as a new Restoration Supervisor. As a new Restoration Supervisor at SERVPRO of North Pensacola, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.

The Restoration Supervisor prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO brand, the crew chief demonstrates to customers and clients the companys Here to Help commitment. As a valued SERVPRO franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow. Training and development programs are available, which can include industry certifications.

In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened

Primary Responsibilities

Manage the customer and client experience and overall customer satisfaction tracked with online reviews

Communicate clear expectations to restoration technicians and supervise their activities

Coordinate and perform production processes as scheduled and ensure quality control; this is a labor-intensive position

Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.

Document a detailed and accurate job file to support the services provided

Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.

Position Requirements

Effective written and oral communication with basic math and computer skills needed

Experience in cleaning/restoration preferred

High school diploma/GED

IICRC certifications preferred

Valid drivers license

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

Ability to sit/stand/walk for prolonged periods of time

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning products/chemicals

Ability to travel locally and out of state when necessary

Ability to successfully complete a background check subject to applicable law

Pay Rate

Starts at $16-$22/hour based on experience, with the possibility of overtime pay and increases based on merit.

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