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Director of Sales Engineering, VS&A

2 months ago

Chicago, United States Motorola Solutions Full time
Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Motorola Solutions (NYSE: MSI) is a global leader in mission-critical communications and analytics. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security.

Recently Motorola Solutions has expanded our Video portfolio. It is this portfolio that will house the latest and greatest technologies associated with AI-powered solutions for video security, access control and mission-critical communications.

Job Description

The Director of Sales Engineer, VS&A, holds a key position that requires a dynamic individual who is knowledgeable and passionate about people leadership, management, collaboration, scaling businesses and problem solving. The director will oversee the core VS&A sales engineering team aligned with the mid-market selling teams for both end users and channel partners. This team acts as generalists for the VS&A product portfolio as well as specialists for the Unity video product line.

Responsibilities:

  • Lead, mentor, coach and develop first line leaders and individual contributors.
  • Collaborate with sales leadership to identify areas of need that the sales engineering teams can impact sales opportunities, sales enablement or other revenue generating accelerators.
  • Collaborate with various internal departments including product teams, specialist teams, engineering, marketing, customer support, sales enablement and others to ensure feedback loops and common goals are in alignment.
  • Lead the efforts in conjunction with the events team in supporting the execution of tier 1 and tier 2 events/roadshows/tradeshows from a technical enablement standpoint.
  • Identify areas where sales engineering teams can impact the sales opportunity to increase the sales conversion win rate. Create, implement and track progress.
  • Ensure sales engineering teams are continually enabled in both technical knowledge and best in class sales acumen with respects to the sales engineering role. Focus on upskilling the team to gain strength and expertise in Motorola's ecosystem go to market strategy.
  • Work with customer support leadership to ensure field escalations are redirected to proper channels and workflows minimizing sales engineering time spent on post sales activities.
  • Monitor, track and report on sales pipeline opportunities related to SE activities, including PoCs, demos, customer meetings, implementation assist, etc. Ensure SE activity is in alignment and optimized to drive pipeline to forecast commit.
  • Perform related duties as assigned.

Qualifications:

  • 4+ years experience in sales engineering, presales or technical sales leadership positions. Strong preference for those with experience leading, mentoring, coaching and developing first line leaders.
  • Experience in growing and scaling pre-sales engineering teams in a multi-product and multi-branded organization.
  • Experience in delivering performance reviews and performance management directly to both individual contributors and leaders.
  • Experience working in a channel partner and distributor sales GTM strategy.
  • Self-motivated and focused individual with a strong desire for customer satisfaction and problem solving. Leads with a proactive mindset.
  • Excellent verbal and written communication skills in English and the dominant language of the region. Along with excellent presentation skills including experience presenting to senior leadership levels.
  • High Emotional intelligence.
  • Prior experience in a technical role preferable in the physical security industry or other IT related technology industries.
  • Strong understanding of the video surveillance and access control markets preferred.
  • Experience with salesforce CRM reporting.
  • Bachelor's Degree is highly desired.

Travel Requirements:

  • 50% travel by land and/or air within North America. Occasional international travel may be required.

Basic Requirements:

  • Bachelor's Degree with 4+ years experience in sales engineering, presales or technical sales leadership positions OR 6+ years experience in sales engineering, presales or technical sales leadership positions.

Travel Requirements: Over 50%

Relocation Provided: None

Position Type: Experienced

Referral Payment Plan: Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.

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