Director of Channel Partnerships

Description Join a venture backed growth stage start-up, in hyper growth mode, disrupting the massive 7.5T+ global shipping and cross border ecommerce space. Our mission is to make every brand a global brand, by making international shipping and returns easy, affordable and friction-free to 200+ countries. We power the world’s fastest growing, enterprise scale brands and 3PLs worldwide. Work with a stellar team that is leading the industry on supply chain innovation, is committed to our customers’ and partners’ success, fast-paced and collaborative team environment, with plenty of opportunity to learn and grow. About The Role FlavorCloud is seeking a Director of Channel Partnerships to build, expand, and scale our partner ecosystem across platforms, agencies, 3PLs, and technology alliances. Modeled after partner-led growth functions at companies like Microsoft and Shopify, this role combines ecosystem strategy, partner sales, co-marketing, and partner success to drive exponential merchant adoption. You will own the global channel strategy, develop high-impact partner motions, and collaborate cross-functionally with Product, Sales, Marketing, Ops, and Compliance to execute. The ideal candidate is an experienced partnerships leader who understands e-commerce and SaaS integrations—and who can operate both at the strategic level and in the details. What You’ll Do Partnership Strategy & Ecosystem Development Co define and own FlavorCloud’s global channel partnership strategy, prioritizing e-commerce platforms, agencies, solution integrators, 3PL networks, ERPs, and technology alliances. Identify and develop new partnership that can unlock scalable merchant acquisition, similar to platform ecosystem models at Shopify and solution partner frameworks at Microsoft. Build a multi-tier partner program including incentives, enablement, certification, and co-selling structures. Partner Acquisition & Relationship Management Source, negotiate, and execute new high-impact partnerships across e-commerce platforms, 3PLs, shipping and warehouse tech, global payment providers, and global agencies. Manage executive-level relationships with top partners; drive joint business reviews, co-selling motions, product roadmapping, and GTM alignment. Ensure partners are successful and scaling adoption of FlavorCloud through strong onboarding, technical enablement, and ongoing engagement. Revenue Growth & GTM Execution Own channel-attributed revenue targets; develop forecasting and pipeline models Create partner-led playbooks for growth including co-selling models, and referral frameworks that accelerate merchant acquisition. Collaborate closely with Sales, Marketing, and Customer Success to operationalize partner motions across the customer lifecycle. Product & Integration Leadership Work with Product and Engineering to define integration requirements, prioritize partner-requested features, and ensure successful deployment of new platform or app experiences. Represent partner voice-of-customer insights internally, contributing to FlavorCloud’s product and ecosystem roadmap. Co-Marketing & Brand Expansion Build end-to-end co-marketing programs: joint campaigns, webinars, case studies, marketplace listings, events, and partner enablement content. Work with Marketing to develop scalable partner marketing toolkits and launch playbooks. Operational Excellence Create repeatable frameworks for partner onboarding, certification, and performance measurement. Implement partner management tooling, dashboards, and KPIs to track partner lifecycle metrics and attribution. Ensure all partnership agreements meet compliance, data security, privacy, and operational standards. What We Offer Opportunity to build the partner ecosystem for one of the fastest-growing platforms in global e-commerce. High autonomy, meaningful ownership, and the ability to directly influence FlavorCloud’s growth trajectory. Competitive compensation, equity, and benefits package. A diverse, inclusive, global team committed to innovation and international growth. Requirements 8+ years of experience in channel partnerships, strategic alliances, business development, or ecosystem development in SaaS, e-commerce, logistics, or related B2B tech. Demonstrated success building or scaling partner ecosystems at high-growth technology companies (experience with Microsoft, Shopify, Amazon, logistics platforms, or similar ecosystems is ideal). Proven track record of driving revenue through partners, co-selling motions, platform integrations, and multi-stakeholder GTM programs. Strong executive presence with the ability to negotiate, influence, and build deep relationships at senior levels Experience collaborating cross-functionally with engineering, product, sales, marketing, and operations teams. Exceptional strategic thinking, structured problem-solving, and operational rigor. Experience with e-commerce platforms, shipping/logistics, customs, or global trade compliance ecosystems. Background in API-driven product integrations or technical partner enablement. Ability to thrive in a fast-moving startup while bringing enterprise-grade partnership discipline. This role is 100% remote, however we are only open to US or Canada candidates at this time. To perform in this position successfully, an individual must be able to perform each key responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned to meet business needs. FlavorCloud does not discriminate on the basis of actual or perceived race, religion, color, national origin, ancestry, disability, medical condition, marital status, sex, age, sexual orientation, gender identity or expression, family responsibility, personal appearance, genetic information, matriculation, political affiliation, or any other status protected under law. #J-18808-Ljbffr