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Key Holder
4 months ago
Job Description
What to expect when you work here
As a Key Holder, you would be responsible for providing every customer, novice or seasoned rider, with a great experience. You will be expected to maintain a strong sense of product knowledge surrounding V-Twin, Harley Davidson, and/or Metric cruisers, as well as parts, accessories, and technical knowledge. You will provide customers and team members with in-depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.
You can expect our 5 Core Values to drive everything we do.
Aim For The Podium:
* We provide an outstanding shopping experience and deliver exceptional customer service. The Key Holder serves as an essential sales leader for the store, achieving daily sales objectives.
* Maintain store aesthetics by cleaning, stocking, organizing and following merchandising plans.
* Stay up-to-date with our brand and product knowledge, company information, sales and company-wide events, truly becoming a resource to our customer base
Take Risks; Wear a Helmet:
* It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
* Improve the operational efficiency of J&P Cycles' retail operation by offering thoughts and ideas on how to consistently provide a better experience to the customer.
* Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.
Share The Road:
* We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offers workshops, classes, resources, etc. to all of our team members
* Our Diversity, Equity, and Inclusion council and employee resource groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment
* Do the right thing, always. A friendly and upbeat personality is a must
Keep It Real:
* We'll start you at a fair hourly base pay with additional incentives available, plus we offer generous employee discounts on all products
* This position can be part-time or full-time. Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, and 401K matching
* Because a whole lot of life happens between paychecks, Comoto also offers a voluntary benefit to all team members called DailyPay which allows for secure, instant transfers of earned pay before payday. This benefit is available to all team members immediately upon hire
* We see customers of varying degrees of riding experience every day, so you will explain the same principles over and over, day in and day out
Fuel Your Passion:
* Work in an industry that you are passionate about
* We are a growing company, and we promote from within - career opportunities
* Represent J&P Cycles at special events, such as Bike Nights, International Motorcycle Show, Sturgis, Daytona Bike Week, and more
* We have the best customers Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day
