Assistant Restaurant Manager
1 week ago
Job Overview: Manages staff and activities of the food services operation of restaurant to ensure a pleasant guest experience and efficient operations. Applies high guest service standards. Assumes Restaurant Manager responsibilities to cover hours of operation.
Empower Your Future: The Work You'll Lead:
- Manages and coordinates restaurant and bar activities to obtain effective use of equipment, facilities, and personnel. Assigns tasks and sections; establishes rotations. Conducts daily operations in adherence to policies, procedures, safety and guest service standards, including responsible alcohol service. May provide input on the acquisition of new equipment or redesign of space to increase efficiency and safety of operations.
- Ensure Bartenders are preparing alcoholic beverages according to enterprise recipe specifics and standards. Works with Chef on food quality issues.
- Manage beverage operations for bar and casino floor service. Ensure efficiency for beverage operations as they pertain to production, quality control, administration and cost control. Comply with all alcohol service standards, procedures and guidelines. Establish and measure to high service standards for all alcohol service at bar and floor service.
- Interacts and establishes relationships with guests to improve retention, promote guest loyalty, and resolve guest complaints.
- Prepares schedules for restaurant, bar and casino floor servers to ensure staffing levels are optimal.
- Participates in the development and formulation of administrative and operational policies and procedures. Implements work processes and recommends revisions as necessary.
- Lead team of direct reports with responsibility to interview, select, hire, promote, train and develop. Complete performance appraisals on direct reports. Conduct disciplinary actions up to termination.
- Occasional Tasks.
- Must be 18 years of age or older.
- Any combination of post-high school restaurant education and/or restaurant experience to equal five years.
- Demonstrated leadership abilities or two years supervisory experience.
- Beginning experience with word-processing, spreadsheets, presentation, electronic mail software, and restaurant-specific software.
- Certified Food Service Manager Certificate or ability to obtain within one year of employment.
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.
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