Customer Experience Coordinator

3 days ago


Prior Lake, Minnesota, United States Gaming Enterprise Full time

Join Our Team

Are you ready to take your hospitality career to the next level? Join our team as an Assistant Restaurant Manager at Mystic Lake Casino and discover a world of possibilities. As a valued member of our team, you will have the opportunity to grow professionally, develop your skills, and make a real difference in the lives of our guests.

Responsibilities

  • Interviews, selects, hires, and promotes team members; plans training and development in conjunction with Human Resources Development, and completes performance appraisals, disciplinary actions, and terminations.
  • Develops and implements administrative and operational policies and procedures.
  • Conducts daily operations in adherence to policies, procedures, and safety and service standards, including responsible alcohol service.

Requirements

  • Any combination of post-high school restaurant education and/or restaurant experience to equal five years.
  • Demonstrated leadership abilities or two years supervisory experience.
  • Beginning experience with word-processing, spreadsheets, presentation, electronic mail software, and restaurant-specific software.


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