Restaurant Operations Manager
6 days ago
Overview
Loves Travel Stops and Country Stores is a leading travel stop and convenience store chain with over 630 locations across North America and Europe. Our company has been fueling customers' journeys since 1964, driven by innovation and perseverance.
About the Role
The Restaurant Manager plays a crucial role in ensuring the smooth operation of our restaurants and fresh kitchens. You will lead staff to provide exceptional customer service, manage processes, and execute strategies to enhance sales and customer satisfaction.
Responsibilities
- Kitchen Management
- Ensure a safe, clean, and well-maintained kitchen, adhering to proper food safety procedures.
- Sales and Inventory Management
- Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
- Team Leadership
- Assist the General Manager in task execution, follow effective safety practices, schedule and cash integrity, talent acquisition and development, and complete daily, weekly, and monthly reporting.
- Customer Satisfaction
- Work alongside team members to coach and develop in preparing and packaging customer orders in a timely manner, maximizing customer service expectations.
- Financial Acumen
- Understand financial reporting, including profit and loss statements, to affect business changes and capitalize on opportunities.
- Customer Feedback
- Address customer feedback and work to improve the overall dining experience.
Requirements
- 1+ years restaurant management experience
- 1+ years managing operations with an annual sales volume of $500k+
- 1+ years affecting and deciphering budgets and P&L statements
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Intermediate level computer skills
- Frequent lifting/moving of items over 50 pounds or more
What We Offer
At Loves Travel Stops and Country Stores, we offer a dynamic team environment, competitive pay, career development opportunities, quarterly bonus programs, and a comprehensive benefits package.
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