Customer Service Quality Analyst
3 weeks ago
Our client is seeking a skilled Customer Service Quality Assurance Analyst with at least 3-5 years of experience for a contract based project. The ideal candidate must have a high level of communication and customer service skills and moderate level of analytical and research skills.
Job Description
The QA Specialist will support the successful execution and delivery of the MDTA customer service program. Specific duties include system testing, calculations and analyzing overall program QA results and making recommendations regarding program improvements. The position will support the development and implementation of all training material including making modifications to provide continuous improvements in overall customer service program.
-
IT Systems Analyst
4 weeks ago
White Marsh, United States Prometric Full timeAbout Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three...
-
IT Systems Analyst
4 weeks ago
White Marsh, Maryland, United States Prometric Full timeAbout Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three...
-
Customer Service Associate
4 weeks ago
White Marsh, United States Serene Marketing Inc. Full timeAre you passionate about providing exceptional service and creating positive experiences for customers? Do you thrive in a fast-paced environment where your communication skills and attention to detail are valued? If so, we invite you to join our dynamic Customer Service Associate team, a leading customer enrollment firm dedicated to facilitating seamless...
-
Service Consultant/Customer Advisor
1 month ago
White Marsh, Maryland, United States CarMax Full time7121 - White Marsh Philadelphia Rd, White Marsh, Maryland, 21162CarMax, the way your career should be General Summary: Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair...
-
Marketing Operations Analyst
4 weeks ago
White Marsh, United States Prometric Full timeAbout Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three...
-
Marketing Operations Analyst
2 weeks ago
White Marsh, Maryland, United States Prometric Full timeAbout Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three...
-
Marketing Operations Analyst
4 weeks ago
White Marsh, Maryland, United States Prometric Full timeAbout Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three...
-
Customer Service Claim Intake Specialist
3 weeks ago
White House, United States Quality Resource Management Full timeLooking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM was has been awarded...
-
Customer Care Lead
2 weeks ago
White Marsh, United States Transcore, LP Full time**TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Customer Care Lead to join our team in White Marsh, Maryland.** **Job Summary**:Under the direction of the Customer Care Manager, the Customer Care Lead is primarily responsible for supporting, training, and monitoring the daily activities, tasks, and projects of department staff...
-
Board Certified Behavior Analyst
1 month ago
White Marsh, United States Achieving True Self Full timeAchieving True Self is looking for BCBA's. Board Certified Behavior Analyst (BCBA)- White Marsh, MD. We believe wholeheartedly that people matter -- and that begins with our staff who are providing medically necessary, critical life-changing services to individuals and families. It's not just talk... Ask one of our clinical staff, we'll arrange a call...
-
Customer Service Claim Intake Specialist
2 weeks ago
White House, United States Quality Resource Management Full timeLooking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM was has been awarded...
-
Customer Service Claim Intake Specialist
3 weeks ago
White House, United States Quality Resource Management Full timeLooking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM was has been awarded...
-
Customer Service Claim Intake Specialist
4 weeks ago
White House, United States Quality Resource Management Full timeLooking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM was has been awarded...
-
Information Technology System Analyst
2 weeks ago
White Marsh Station, United States Prometric Full timeJob Title: IT Systems AnalystReports To: Manager, Technology ServicesDepartment: Technology OperationsLocation: Nottingham, MDSUMMARYPrometric Technical Services team is going through IT change and modernizing desktop managed devices and deployments. We are seeking individuals with excellent technical skillset and experience in working in a dynamic and busy...
-
White House, United States Quality Resource Management Full timeLooking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM was has been awarded...
-
Service Technician
1 month ago
White Marsh, United States Wilmot Modular Structures Inc. Full timeJob DescriptionJob DescriptionJob Summary:The Service Technician will provide hands-on construction support and oversight for the Fleet team. Working both alongside teammates and, often independently, this role is a crucial part of ensuring projects are completed on time, in spec, on budget, and in top condition to exceed customer expectations. The Service...
-
White House, United States Quality Resource Management Full timeLooking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM was has been awarded...
-
White House, United States Quality Resource Management Full timeLooking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM was has been awarded...
-
Route Service Technician
4 days ago
White Marsh, United States Auto-Chlor System Full timeJob DescriptionJob DescriptionSalary: $20-$22/hrAuto-Chlor System is immediately hiring for an Service and Sales Representative for our Rosedale location. Join a growing organization with a strong brand that thrives off reliable customer service and exceptional products for over 80 years!Schedule: M-F, 7:30am-4:30pm, plus overtime as neededWhat we need: We...
-
White House, United States Quality Resource Management Full timeLooking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM was has been awarded...