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Care Coordinator/ Payroll Specialist

2 months ago

Wheaton, United States ComForCare Home Care Careers Full time

*HOME CARE:  Care Coordinator / Payroll Specialist: * ComForCare Home Care of Wheaton is searching for a full-time Care Coordinator / Payroll Specialist.  We are a Home Care company licensed by the IDPH to send caregivers/CNA's into a home to assist with all levels of personal care (ADL's), and assist with other areas of lost independence.  Think "assisted living in the comfort of your own home".  It's a growing industry that is in the middle of a huge boom.  We are in Wheaton - so please consider your commute.    
*Primary Responsibilities as a Payroll Specialist (including, but not limited to):*



* *Audit time card records and identifies discrepancies.*

* *Prepares time sheets for computer input.*

* *Process payroll via ADP once supervisor has approved the data.*

* *Responds to employee inquiries regarding payroll*

* *Complete all payroll related reports.*

* *Create invoices and mail to clients and other payer sources. *


*Primary Responsibilities as a Care Coordinator (including, but not limited to):*


*
*Under direct supervision of the owner; select, schedule, and coordinate caregivers based on assessment and care plan information for new and existing clients. Maintains appropriate gross profit margin for each case*



*
*Be involved in general scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and/or “call-outs” arise. Company schedule must be complete for the next business day/weekend before leaving for the day*



*
*Track and record all instances of assignment refusals, call-outs, late arrivals, early departures, etc. and share information with the CM or OM on a regular basis as determined by the CM*



*
*Accept on-call duty averaging two weeks per month and as directed by the Office Manager or Caregiver Manager*



*
*Communicate with the CM or OM to Hire for the Void on a regular basis*



*
*May assist in keeping caregiver files up to date, including tracking expiration of any licensing, insurance, etc.  Collects new documents as directed, notifies CM when new documents cannot be obtained*



*
*Audits time-cards on a regular basis to ensure hours match scheduled hours*




*Qualifications:*


*
*Minimum of one year in a staffing/recruiting/administrative position*



*
*Professional experience in the field of customer service*



*
*Knowledge of general home care staffing requirements*



*
*Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills, able to multi-task and work independently*



*
*Must have experience using telephones with multiple lines, multi-task on several calls and maintain professionalism and patience with a fast paced environment*



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*Excellent problem solving abilities are a requirement, schedule conflicts are bound to arise that will require creative solutions*