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General Manager
2 months ago
SUMMARY
We're looking for someone exceptional to run one of our restaurants. This is you if you're passionate about food and guest satisfaction and lead with inspiration and by example. A persuasive problem-solver with a knack for managing a restaurant P&L, you set the highest operational standards for others to follow. You're an experienced, collaborative and dynamic leader with a contagious enthusiasm and friendly approach.
RESPONSIBILITIES
* Plan, identify, communicate and delegate responsibilities to managers and team members to ensure excellent operations are consistently achieved
* Manage with integrity and knowledge that promotes the culture and beliefs of Noodles & Company
* Lead the implementation of company initiatives by developing action plans and directly motivating and instructing the team on the implementation plans
* Provide direction to the team in order to achieve restaurant goals
* Consistently review restaurant operations to identify any problems, concerns and opportunities for improvement
* Create a positive guest experience by delivering a high level of service and ensuring all team members engage in conversations with guests to understand their needs and exceed their expectations
* Provide coaching and feedback to team members and managers and assess performance on an ongoing basis
* Manage and motivate team member through positive and respectful leadership
* Manage the restaurant to meet or exceed company standards in food quality, food safety, and cleanliness
* Consistently monitor and manage restaurant staffing levels to ensure team members are capable and professionally developed
* Follow Noodles & Company's operational policy and procedures, including those for cash handling and safety/security, to ensure the safety of all teams members during each shift
* Lead a positive team environment by recognizing and reinforcing individual and team accomplishments
* Analyze relevant reports to identify and address trends and issues in restaurant performance
* Use Noodles & Company tools to plan for and achieve operational excellence in the restaurant
* Solicit guest feedback to understand needs of the guest and surrounding community
* Generate sales growth by consistently delivering a positive guest experience and executing local restaurant marketing initiatives
* Manage restaurant P&L by tracking expenses vs. annual budget, analyzing variances and initiating corrective actions
* Control labor and food costs through daily management and supervision
* Train and coach team members in culinary and guest services principles and practices
* Create a positive dining experience by ensuring exceptional guest service
Requirements:
KNOWLEDGE/SKILLS/REQUIREMENTS
* Minimum of three years restaurant/retail experience and two years of management experience
* Must be at least 18 years old
* Ability to handle sensitive information and situations with skill and discretion
* Ability to make guests smile uncontrollably
* Articulate
* Must thrive in a fast-paced environment
* Must have a strong work ethic and accountability
* Willingness and ability to work nights, weekends and holidays
* Ability to work necessary hours. We find that a typical work week for GMs is 47.5 hours. Our expectation is that you work additional hours as needed to ensure that your restaurant thrives
* Position may require walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling or moving objects up to 55 pounds
* Certain other physical requirements may apply, as reasonably applicable in a standard kitchen/restaurant environment
Additional Info:
At Noodles & Company, our mission is to always nourish and inspire every team member, guest and community we serve. We accomplish this by living our values of We Care, We Show Pride, We are Passionate, and We Love Life We provide opportunities to learn culinary skills working with fresh food and the art of personal connection with our guests. Come join our amazing team, make new friends, develop your career and have fun
We are proud to be recognized on Forbes' 2021 Best Employers for Diversity and Forbes' 2021 Best Employers for Women lists and are committed to creating an inclusive environment where Noodlers can bring their full self to work.
Benefits
Careers at Noodles are served with a side of:
* Discounted shift meal
* Phone allowances
* Competitive pay
* Paid sick time off
* Paid time off
* Health, dental, vision, life, long/short term disability insurance available
* Opportunities for advancement
