Field Operations Network Supervisor

4 weeks ago


New Castle, United States Metronet Full time

Description

POSITION SUMMARY:

The Field Operations Network

Supervisor is responsible for managing all Network Fiber Technicians operations in the assigned geographic area. As well as ensure all terminating, spicing, bonding/grounding, documenting, and testing of all fiber optic cables is done correctly to ensure operational efficiency.

ESSENTIAL JOB FUNCTIONS MAY INCLUDE:

Oversee the selection, hiring, and career development of all field technicians

Help establish and maintain a standard for equipping technicians with tools and test sets

Manage the company tools and test set inventory and quickly address 'loss' issues

Help develop a supporting training and skills development curriculum for both new hires and existing employee and maintain its currency

Manage workplace safety and provide safety training to employees as required

Manage both the productivity and quality of work down to the individual employee level

Develop and maintain a district out-of-hours call out schedule

Provide support to the video engineering and facilities engineering departments with the planning and maintenance functions for hub sites

Assist the video and network engineering teams with the planning of all MetroNet hub sites in terms of advising as to their location, size, exterior appearance, and internal layout.

Support the monitoring and maintenance of all hub site electronics and peripheral systems

Assist with troubleshooting equipment failures and service affecting problems

Rapidly respond to any security or equipment alarms

Support Outside Plant with repair and maintenance activities

Work with OSP manager to develop OSP preventative maintenance routines to minimize potential outages

Provide assistance as needed with OSP repair and restoration activities.

Ensure OSHA, NESC, NEC, and MetroNet safety regulations and precautions are followed for all work activities

Keep up-to-date with FCC and other regulatory requirements and standards

Manage vehicle inventory, tools, test set utilization

All other duties as deemed necessary

JOB QUALIFICATIONS AND REQUIREMENTS:

Highschool diploma, GED or similar

3-5 Years splicing experience

1-2 years supervisor or leadership experience

Prior hands-on experience with the installation and maintenance of customer inside wire

Experience working with Microsoft Word, Excel, or other Microsoft products

NOTE:

This job description covers the major purpose and major responsibilities (functions) of the job. It is not intended to give all details or a step-by-step account of the way each task is to be performed. Associates may receive other job-related duties requested by their supervisor. All requirements are subject to possible modification to provide reasonable accommodations to qualified individuals with disabilities.

MetroNet

is an Equal Opportunity Employer

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