Business Office Representative Clerk

1 week ago

Raleigh, United States SCA Health Full time
Overview

Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:
  • We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
  • We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
  • We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
  • We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.
The new SCA Health represents who we are today and where we are going-and the growing career opportunities for YOU.

Responsibilities

Blue Ridge Surgery Center is a fast pace multi-specialty ambulatory surgical center with 6 ORs, and 2 procedure rooms. We are a values-based company which places clinical quality first. The center is a partnership between SCA Health and a group of local physicians. Blue Ridge Surgery Center and its team are committed to the highest level of patient care and satisfaction and to SCA's values of Clinical Quality, Integrity, Service Excellence, Teamwork, Accountability, Inclusion and Continuous Improvement.

Seeking Business Office Clerk with excellent interpersonal and organizational skills to work in a fast-paced environment. The potential candidate must be reliable, detail oriented, self-directed, demonstrate initiative, skilled problem solver and have a positive and cooperative work ethic. This position will provide support to the facility by performing specific or various business office functions as assigned.

Key Responsibilities:
  • Answer incoming calls in a pleasant manner and deals with physician offices and patient's needs expeditiously. Relay accurate information and direct calls appropriately.
  • Register patients upon arrival to facility, to include tasks such as verification of patient identity, financial, demographic and insurance information, ensures completion of required paperwork, etc.
  • Performs various clerical duties such as preparing patient charts, photocopying forms, gathering patient information, faxing forms, and retrieving faxes as needed.
  • Place outgoing phone calls to patients to confirm their next day arrival time and discuss financial responsibility and pre-operative instructions.
  • Greet and communicate with patients and visitors within the facility
  • Open mail and distribute
  • Prepare and reconcile daily deposits
  • Maintain clean and tidy lobby area
  • Verify vendor and visitor sign in
  • Complete patients' charts with all app
  • HOURS FOR THIS POSITION ARE 8:30 am - 5:00 pm
Qualifications
  • High school diploma or equivalent required; Associate degree or equivalent preferred
  • 1 year experience in a medical office, hospital, outpatient surgery center or related field
  • Possess knowledge of computer work including typing, word processing, and healthcare patient accounting systems
  • Ability to interact in a positive manner and to communicate well with patients, families, physicians, and other teammates
  • Possess strong initiative to get daily work finished. Ability to adhere to attendance policy.
  • The candidate must be flexible with hours to ensure proper Business Office coverage as needed.
USD $16.00/Hr. USD $24.48/Hr.

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