Business Account Management Solutions

3 weeks ago

chicago, United States Fannie Mae Full time
Job Description

As a valued colleague on our team, you will contribute to assessing and identifying potential risks that may threaten our reputation, safety, security, and/or financial success, as well as collaborate with team in communicating and collaborating with key stakeholders across the enterprise, and understanding business objectives

THE IMPACT YOU WILL MAKE
The Business Account Management Solutions - Risk Management - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

  • Monitor and identify risks to a group or the organization.
  • Coordinate risk activities across groups.
  • Analyze risks and collaborate with team to develop solutions.
  • Partner with teams and business groups on risk mitigation strategies.
  • Implement plans or decisions to avoid risks or mitigate their impact.

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

  • 4 years
  • Bachelor degree or equivalent

Desired Experiences

  • Ability to provide timely assistance and support, primarily by phone, for selling policy inquiries
  • Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
  • Influencing including persuading others, and resolving conflict
  • Experience gathering accurate information to explain concepts and answer critical questions
  • Experience identifying measures, or indicators of performance, and the actions needed to improve or correct performance to achieve desired outcomes
  • Communication including excellent communication in writing or verbally. Must possess competent typing skills to document cases in a succinct and clear manner.
  • Relationship Management including managing and engaging stakeholders, customers, building relationship networks,  etc.
  • Operational Excellence including improving operations through lean management
  • Collaborating with peers and customers with different functional expertise respectfully and cooperatively to work toward a common goal
  • Analyze selling policy risks and collaborate with team to develop solutions
  • Business Insight including advising, interpreting customer and market insight.

Tools

  • Excellent Verbal and Written Communication
  • Skilled in Excel, Word
  • Data Analysis
  • Gap Analysis
  • Governance and Compliance Skills
  • Impact and Risk Assessment
  • Risk Mitigation
  • Policy Creation or Improvement
  • Experience using Salesforce CRM
  • Understanding of Collateral UW
  • Experience with DU input and Output

Additional Information

Reference ID#  REF12939I

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