Senior Conversational AI Designer UX/UI
1 week ago
Senior Conversational AI Designer UX/UI – GEICO We are looking for a passionate and forward‑thinking Senior Conversational Designer to shape the future of customer interactions across conversational platforms. This hybrid role will work 2–3 days a week on site at one of the following locations: Palo Alto, CA; Manhattan, NYC; Seattle, WA. Base Pay Range $109,675.00/yr - $172,200.00/yr Job Responsibilities Design and optimize conversational flows, wireframes, and mockups across chatbots, IVR, voice assistants, and LLM‑powered interfaces. Create effective prompts and interaction strategies for generative AI systems. Collaborate with engineering, product, and business teams to deliver intuitive, AI‑enhanced customer experiences. Apply human‑centered research methodologies to advocate for customer needs and behaviors. Analyze existing conversation paths to identify opportunities for improvement and AI‑driven expansion. Develop and maintain design guidelines and best practices for conversational and generative interfaces. Partner with technical teams to integrate NLP, TTS/STT, machine learning, and LLM capabilities into cross‑channel experiences. Scope design requests, estimate effort, and adapt quickly to changing priorities in a fast‑paced team environment. Basic Qualifications 5+ years of experience in conversational design, including voice and chat interfaces. Proven application of NLP and conversation design principles in customer‑facing experiences. Strong analytical skills in evaluating conversational flows and user feedback. Preferred Qualifications Hands‑on experience with prompt engineering, LLMs, and RAG systems. Familiarity with generative AI platforms and their integration into customer journeys. Experience designing for cross‑channel experiences (chat, voice, mobile, web). Proficiency with tools such as Figma, Voiceflow, Amazon Lex, and other conversational platforms. Effective communication and storytelling skills to convey design rationale and user impact. Understanding of content strategy, design systems, and UX research methodologies. Benefits & Pledge GEICO offers a comprehensive total rewards program, financial benefits, mental health support, fertility and adoption assistance, and flexible work arrangements, including the GEICO Flex program which allows work from anywhere in the US for up to four weeks per year. Our GEICO Pledge emphasizes Great Company, Great Culture, Great Rewards, and Great Careers. Equal Employment Opportunity GEICO is an equal employment opportunity employer and employs or considers for employment individuals regardless of race, color, national origin, ancestry, age, sex, pregnancy, gender identity, sexual orientation, or any other protected status. GEICO provides accommodations for qualified persons with disabilities, except where it would impose undue hardship. We expect all employees and applicants to maintain an atmosphere free from discrimination and harassment. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Design, Art/Creative, and Information Technology Industries Insurance #J-18808-Ljbffr
-
Senior UX/UI Designer
2 weeks ago
Seattle, United States GEICO Full timeBase pay range $109,675.00/yr - $172,200.00/yr At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by providing quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while...
-
Senior Conversational AI Designer UX/UI
6 days ago
Seattle, United States GEICO Full timeAt GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our...
-
Senior UX/UI Designer for AI
2 weeks ago
Seattle, United States GEICO Full timeA leading insurance provider in Seattle is seeking a Senior UX/UI Designer to enhance user experiences through innovative designs and generative AI solutions. The ideal candidate should have over 5 years of experience in user experience design and a strong ability to collaborate with cross-functional teams. This hybrid position requires being on-site 2-3...
-
Senior Conversational AI Designer UX/UI
2 weeks ago
Seattle, United States GEICO Full timeAt GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our...
-
Senior Conversational AI Designer UX/UI
3 weeks ago
Seattle, United States GEICO Full timeGEICO . For more information, please .**At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.****Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while...
-
Senior UX/UI Designer for AI/ML
2 weeks ago
Seattle, United States GEICO Full timeAn insurance company is seeking a Senior UX/UI Designer to lead customer-centered design solutions. This role requires collaboration with product management and engineering to develop innovative designs that enhance the user experience. The ideal candidate will possess over 5 years of design experience, particularly in AI/ML products, and will thrive in a...
-
Senior UX/UI Designer
2 weeks ago
Seattle, United States Skydance Full timeSkydance Games, a division of Paramount, a Skydance Corporation, is creating the future of interactive entertainment across platforms and genres. Our teams are expanding beloved franchises with Marvel 1943: Rise of Hydra, pushing the limits of immersion, and shaping how we’ll deliver best-in-class games for years to come. We build our games through...
-
UI/UX Designer
2 weeks ago
Seattle, United States Vercept Full timeOverviewJoin to apply for the UI/UX Designer role at Vercept.We’re a high-energy, impact-driven team with a track record of academic excellence. Our team includes researchers whose work has shaped the field—earning best paper awards at top AI conferences and ranking among the most cited scientists in history of science. We’ve built fundamental,...
-
Seattle, United States GEICO Full timeA leading insurance company in Seattle is seeking a Senior Conversational AI Designer to enhance customer interactions across various platforms. This full-time hybrid role involves designing conversational flows and collaborating closely with cross-functional teams. Candidates should have over 5 years of experience in conversational design, demonstrating...
-
Senior UX/UI Designer
2 weeks ago
Seattle, United States GEICO Full timeJoin to apply for the Senior UX/UI Designer role at GEICO This range is provided by GEICO. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $109,675.00/yr - $172,200.00/yr At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our...
