Product Specialist

4 days ago

Roanoke, United States Freedom Plasma Full time

We offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Here's a snapshot of the benefits you can expect:

- Medical Benefits: Choose from multiple plans to access preventive care, extensive provider networks, and affordable prescription medications, with options for Health Savings Accounts (HSAs).

- Dental and Vision Benefits: Affordable coverage for routine and specialized dental care, along with vision benefits covering exams, lenses, and frames.

- Retirement Planning: Our 401(k) plan includes a company match to help you build a secure retirement.

- Employee Assistance Program: Receive confidential counseling and guidance for personal challenges, legal and financial issues, and more.

- Employee Discount Program: Save on a wide range of products and services through our partnerships.

- Additional Incentives: Life and Accidental Death and Dismemberment (AD&D) Insurance as well as Voluntary Short-Term and Long-Term Disability Insurance options.

CENTER SCHEDULE: (Monday - Friday 7am - 7pm & Saturday 7am-3pm//Closed Sunday)

SHIFTS: (Opening Shift 6:00am-2:30pm// Closing Shift 12pm - 8:30pm) - Center Rotates shifts every few weeks//Must be able to work Saturdays

Essential Job Responsibilities and Duties

Must be comfortable working in cold/freezer type environment

  • Verify and complete donation documentation of necessary records
  • Prepare plasma bottle collection for sampling
  • Collect and process donor tubes for testing
  • Prepare donor testing samples for shipment
  • Label samples and place plasma bottles in freezer for shipment, including repackaging and sorting
  • Complete donor records by entering the collected information into the donor management computer system
  • Pack units for final shipment
  • Monitor the temperature of the stored product in freezers and perform routine maintenance of freezer equipment
  • Perform daily, monthly, quarterly equipment maintenance through cleaning and quality control checks. Report all equipment in need of repair to supervisor
  • Maintain communication within the service areas of the donor center to ensure thorough documentation of necessary records
  • Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
  • Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
  • Maintain an open line of communication with Management
  • Ensure and maintain the confidentiality of all personnel, donor, and center information
  • Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
  • Ability to accept performance feedback in a professional manner
  • Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
  • Other duties as assigned
Qualifications
  • High school diploma or equivalent required
  • Minimum one (1) year work experience preferred
Requirements
  • Strong analytical, problem-solving, and organizational skills
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Demonstrate discretion when dealing with confidential information
  • Ability to work on multiple projects concurrently
  • Ability to work independently and manage deadlines efficiently
  • Excellent verbal and written communication skills
Physical Requirements
  • Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear
  • Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee
  • Ability to sit for extended periods for up to four (4) hours at a time
  • Ability to lift, tug, and pull up to fifty (50) pounds
Work Environment
  • A typical work environment with moderate noise level
  • May be exposed to freezing temperatures for short periods of time
  • Occupational exposure to bloodborne pathogens


Disclaimer

This job description is construed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required.

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