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Supervisor

1 month ago

Chicopee, United States Bowlero Corporation Full time

Overview:

Salary: $20.00 - $23.00 / hour

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. This isnt any ordinary office; its the beginning of a bowled new career as a Supervisor with Bowlero Corp. Our Supervisors help oversee the in-center experience and bring it to life every day for their guestsmaintaining a world-class standard and have a great time doing so.

The Supervisor role is one thats always active. Youll be on your feet, coordinating with team members, and assuming responsibility for all center operations in the absence of the General Manager, Assistant General Manager, or Manager at your center. Our Supervisors work diligently to ensure standards are high and are met with consistency. Make no mistake: this is definitely NOT your typical desk job (spoiler alert: its way better).

ESSENTIAL DUTIES: Get a glimpse of all youll experience as a Supervisor

KEEP STANDARDS HIGH

  • Work directly with your centers associates to ensure our model of exemplary guest service is being followed 100% of the time. Youll help set the standards (and enforce them)

MAKE GUESTS PRIORITY #1

  • Maintain a friendly and courteous disposition to all of our guests; walk the center routinely to observe associate/guest interactions and provide guidance as needed

HELP TRAIN A GREAT TEAM

  • Participate in recruiting, hiring, and training associates on an ongoing basis

BE AN ORGANIZATIONAL PRO

  • Maintain and analyze forms and report for centers management team and assist in preparing financial records relating to the centers daily operations
  • Help schedule center associates and maintain appropriate inventory levels

KNOW YOUR LANES

  • Assign open lanes and track their availability; prepare for our leagues and make sure they start on time

TAKE CARE WITH CASH

  • Follow cash control procedures (including prep and transport of daily deposits) as well as all opening/closing cash procedures (such as preparing reports for center management)

WHO YOU ARE

Youre a dedicated team player whos looking for the opportunity to grow. You excel at developing talent and can partner with your centers management team to deliver a world-class guest experience. Your communication skills are as strong as your commitment to exceptional service and your professional flexibility allows you to support the center through extended workdays, nights, weekends, and holidays. While entry-level, the Supervisor position may be seen as a gateway to morea chance to learn the ins & outs of your center, develop as a leader, gain responsibility, and ultimately, move into a management role.

DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our team

  • HS Diploma (Bachelors preferred)
  • A commitment to great guest service
  • Solid communication skills
  • Strong team player and people developer
  • Thrives in a fast-paced environment

With approximately 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. When work is this much fun, it doesnt feel like work at all. Join our team of over 12,000 associates and experience the fulfillment of being part of the Bowlero family.

BENEFITS:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401K program
  • Employee Stock program
  • Referral program
  • 2 weeks Paid Time Off (PTO) each year
  • 4 Paid Holidays each year
  • Comprehensive Paid Training program
  • Career Advancement Opportunities

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