Account Support Representative

2 weeks ago

Tampa, United States Volt Full time

Exceed your potential with Volt

Volt is immediately hiring for Care Coordinator in Tampa, Florida On - site

As a Care Coordinator, you will:
  • Interact directly with customers, sales and/or service representatives to handle a variety of inbound and outbound post-sales service functions.
  • Receive customer and internal partner requests and work independently and/or collaborate with other teams to service these requests, follow-up or escalate appropriately.
  • Prepare/retrieves documentation related to customer account, product, and service inquiries/issues.
  • Update databases with documentation related to customer interactions and steps taken to serve customer needs.
  • Ensure account information is accurate by keeping it updated, filing/managing customer documentation/forms.
  • May schedule field sales/service visits or escalate to partners as appropriate.
  • Handles requests for additional company materials.
  • Maintains records of customer contact and follow-up and resolves customer billing, payment and credit problems.

This is a Full-Time opportunity.

The ideal candidate will have:
  • High School Diploma or Associate Degree in Business Administration or Health Management, Medical Administration.
  • Workers’ Comp or Healthcare experience a plus (preferred)
  • 1-2+ years of Call center experience. Health care environment preferred.
  • Ability to multitask.
  • Ability to work in a fast-paced work environment and multi-task.
  • Intermediate to Advance Microsoft Office Suite knowledge (Word, Excel, Outlook, PowerPoint).
  • Availability to work 6:00am – 7:00pm shift ranges between


Pay Rate: $18.00 -$20.00 Per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at . Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

Volt is acting as an Employment Agency in relation to this vacancy.

  • Account Support Representative

    3 days ago

    Tampa, United States Volt Full time

    Exceed your potential with Volt! Volt is immediately hiring for Care Coordinator in Tampa, Florida On - site As a Care Coordinator, you will: Interact directly with customers, sales and/or service representatives to handle a variety of inbound and outbound post-sales service functions. Receive customer and internal partner requests and work independently...

  • Account Support Representative

    1 month ago

    Tampa, United States Volt Full time

    Exceed your potential with Volt! Volt is immediately hiring for Care Coordinator in Tampa, Florida On - site As a Care Coordinator, you will: Interact directly with customers, sales and/or service representatives to handle a variety of inbound and outbound post-sales service functions. Receive customer and internal partner requests and work independently...

  • Account Representative

    5 days ago

    Tampa, Florida, United States Total Quality Logistics Full time

    About the Role:As a key member of our Sales Team at Total Quality Logistics, you will play a vital role in driving revenue growth and supporting our established customer base. You will embark on an accelerated training program to gain in-depth knowledge of our industry and company culture. Upon completion, you will become a dedicated Account Representative,...

  • Account Management Representative

    6 days ago

    Tampa, Florida, United States RemX Full time

    **About RemX**RemX is a leading provider of customer service solutions, dedicated to delivering exceptional experiences to our clients.**Job Summary**We are seeking a highly skilled and motivated Customer Service Representative to join our team in Alpharetta, GA. As a key member of our customer service team, you will be responsible for providing top-notch...

  • Customer Support Representative

    3 months ago

    Tampa, United States Fred Astaire Dance Studios Full time

    Job DescriptionJob DescriptionWe are growing! Fred Astaire Dance Studios® is excited to be adding to our team. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized, and being part of a fast-paced environment? If so, then we may have an opportunity for you.This role is of...

  • National Account Representative

    6 days ago

    Tampa, Florida, United States Diversified Maintenance Full time

    Job SummaryWe are seeking a highly skilled National Account Representative to join our team at Diversified Maintenance. As a key contributor to our client relationships, you will be responsible for providing exceptional customer service, analyzing budgets and gross profit, and creating client reports.Key ResponsibilitiesClient Relationship Management:...

  • Customer Support Representative |

    2 weeks ago

    Tampa, United States Highland Management Group Full time

    Description: The Customer Support Representatives will focus on driving best practices in the areas of customer service, sales, marketing, and other key team business functions. Additionally, this individual will focus on helping the organization's development. Major Customer Support Representative Responsibilities: Act as the Team Customer Support...

  • Customer Support Representative |

    2 weeks ago

    Tampa, United States Highland Management Group Full time

    Description: The Customer Support Representatives will focus on driving best practices in the areas of customer service, sales, marketing, and other key team business functions. Additionally, this individual will focus on helping the organization's development. Major Customer Support Representative Responsibilities: Act as the Team Customer Support...

  • HR Payroll Software Support

    3 months ago

    Tampa, United States PDP Test Account Full time

    Job DescriptionJob DescriptionPayroll Data Processing is looking for a software support person to learn our new Human Resources Payroll software and develop the necessary skills to assist our customers. Upon the development of the individual skills, this person will choose where they best fit in our organization.Daily activities will include moving data...

  • Customer Support Representative- Tampa

    4 weeks ago

    Tampa, United States OneTouch Direct Full time

    Job DescriptionJob DescriptionCustomer Care & Service Representative$15.00/Hr. PLUS MONTHLY BONUS!!(ONSITE POSITION) 4902 W Sligh Ave., Tampa, FL 33634At OneTouch Direct (OTD) we provide a positive culture-focused environment where we appreciate and recognize our people.We’re looking for professionals who can quickly absorb and retain product knowledge....

  • Customer Support Representative- Tampa

    1 month ago

    Tampa, United States OneTouch Direct Full time

    Job DescriptionJob DescriptionCustomer Care & Service Representative$15.00/Hr. PLUS MONTHLY BONUS!!(ONSITE POSITION) 4902 W Sligh Ave., Tampa, FL 33634At OneTouch Direct (OTD) we provide a positive culture-focused environment where we appreciate and recognize our people.We’re looking for professionals who can quickly absorb and retain product knowledge....

  • Customer Support Representative- Tampa

    1 month ago

    Tampa, United States OneTouch Direct Full time

    Customer Care & Service Representative $15.00/Hr. PLUS MONTHLY BONUS!! (ONSITE POSITION) 4902 W Sligh Ave., Tampa, FL 33634 At OneTouch Direct (OTD) we provide a positive culture-focused environment where we appreciate and recognize our people. We're looking for professionals who can quickly absorb and retain product knowledge. Customer Support...

  • Server Technical Support Representative

    3 months ago

    Tampa, United States IONOS Inc Full time

    * Server Support * Tampa, FL, USA * Base + Commission * Full Time *Full Benefits* * **Then WE want to meet YOU!** * **100% Remote** IONOS Inc. (*formerly 1&1 IONOS)* is a subsidiary of United Internet - a profitable, publicly held German company with a market cap of over $8 billion. IONOS's North American headquarters is relocating to Philadelphia PA...

  • Strategic Account Representative

    3 days ago

    Tampa, FL , USA, United States EssilorLuxottica Full time

    About the RoleWe are seeking a highly skilled Strategic Account Representative to join our team at EssilorLuxottica. As a key member of our sales team, you will be responsible for building and maintaining relationships with our strategic accounts, providing exceptional customer service, and driving sales growth.Key ResponsibilitiesAccount Management: Develop...

  • Commercial Auto 440 Licensed Insurance Support Representative

    2 weeks ago

    Tampa, United States Gulf Coast Underwriters Full time $43,000 - $50,000

    Job DescriptionJob DescriptionBusy west Tampa area retail insurance agency is looking for a P & C Licensed Insurance Service Support Representative Salary based on level of experience. P & C business only, no medical. Commercial Auto experience needed. No 215 or 620 licenses need to apply. .We use Partner XE software for agency management system. We are a...

  • Support Representative

    4 weeks ago

    Tampa, United States BridgePrep Academy of Tampa Full time $69,364 - $80,564

    Job DescriptionJob DescriptionWe are seeking a Remote Support Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product...

  • Customer Support Representative

    2 weeks ago

    Tampa, United States OneTouch Direct Full time

    OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the...

  • Customer Support Representative

    3 weeks ago

    Tampa, United States OneTouch Direct Full time

    Job DescriptionJob DescriptionOneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal...

  • Customer Support Representative

    4 days ago

    Tampa, United States OneTouch Direct Full time

    Job DescriptionJob DescriptionOneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal...

  • Customer Support Representative

    1 day ago

    Tampa, United States OneTouch Direct Full time

    OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the...