Sr Director Operations

Sr Director Operations page is loaded## Sr Director Operationsremote type: On-sitelocations: Atlanta, GAtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ468011**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**What this job involves:**This Sr Director of Operations position focuses on delivering exceptional client service while overseeing comprehensive facility operations at a large-scale airport facility. In consultation and collaboration with senior leadership, you'll oversee the operation, staffing, performance and development of the on-site facility management team. As a Leader within the region, this position leads and drives the annual strategy, planning, budgeting and reporting. You'll serve as the primary client interface, ensuring seamless service delivery through strategic relationship management, vendor coordination, and operational excellence. The role encompasses managing environmental and safety programs, developing budgets, and leading both internal teams and external suppliers to achieve key performance indicators and service level agreements.**What your day to day will look likeL:**Your primary focus (40-60% of time) will be relationship management and operations, where you'll maintain client satisfaction through responsive leadership and creative problem-solving. You'll conduct quality assurance audits, foster a safety-first culture, and coordinate with vendors and suppliers on performance goals and contract negotiations. Additionally, you'll spend time (20-40%) on people management, providing clear expectations and performance feedback while mentoring team members. You'll also lead strategic planning initiatives and collaborate with senior leadership on regional operations. Smaller portions of your day will involve executive reporting duties, budget variance analysis, and capital/expense budget oversight.**Required Qualifications**• Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis• Minimum 7 years of facility management experience including knowledge of building systems, mechanical/electrical systems, architectural maintenance, and instrumentation/automation• Proficiency in Microsoft Office Suite programs (Word, Excel, PowerPoint, etc.)• Strong organizational and management skills with ability to multitask and work both independently and in teams• Excellent interpersonal, supervisory, and customer service skills in a dynamic work environment• Outstanding business writing and verbal communication abilities with strong analytical skills• Detail-oriented approach with proven success working with subcontractors/vendors on mutual safety objectives**Preferred Qualifications**MBA degree. 7+ years of relevant facility management experience.**Location**Atlanta - Hartsfield Jackson Airport**Work shift**Standard business hours - specific shift details to be confirmed**Salary**$145,000 - $211,000 plus 25% bonus**Location:**On-site –Atlanta, GAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table**Personalized benefits that support personal well-being and growth:**JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily Pay***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.Accepting applications on an ongoing basis until candidate identified.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. 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