Personal Insurance Customer Service Representative
6 days ago
Are you passionate about helping others and delivering excellent service? We’re looking for a Personal Lines Account Manager eager to make an impact. In this role, you will help grow and strengthen our client relationships. You’ll educate our clients about their insurance benefits, making sure they feel informed and secure. With us, you’ll have the chance to develop both professionally and personally.
Join us Become an important part of a team that values your ideas and enthusiasm. Let's make a positive impact together
Responsibilities:
Proactively engage with clients and conduct thorough account reviews
Identify and pursue opportunities for account rounding and generating referrals
Educate clients on the advantages of our services and actively re-engage lost high-quality customers
Support ongoing marketing initiatives and maintain strong client relationships
Qualifications:
Proven experience in outstanding customer service
Excellent communication, persuasion, and customer service skills
Ability to work independently with effective problem-solving capabilities
Positive attitude and proficiency in using technology to enhance service delivery
About Us: We're dedicated to integrity, customer care, and active community involvement. Our agency goes beyond just selling insurance—we build lasting relationships and empower our clients. It’s a place where you can really make a difference.
We are a local Erie agency that employs HawkSoft, our state-of-the-art agency management system. Visit our website to learn more.
Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Profit sharing
Training & developmen
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