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Personal Insurance Customer Service Representative
4 months ago
Join us Become an important part of a team that values your ideas and enthusiasm. Let's make a positive impact together
Responsibilities:
- Proactively engage with clients and conduct thorough account reviews
- Identify and pursue opportunities for account rounding and generating referrals
- Educate clients on the advantages of our services and actively re-engage lost high-quality customers
- Support ongoing marketing initiatives and maintain strong client relationships
- Proven experience in outstanding customer service
- Excellent communication, persuasion, and customer service skills
- Ability to work independently with effective problem-solving capabilities
- Positive attitude and proficiency in using technology to enhance service delivery
We're dedicated to integrity, customer care, and active community involvement. Our agency goes beyond just selling insurancewe build lasting relationships and empower our clients. Its a place where you can really make a difference.
We are a local Erie agency that employs HawkSoft, our state-of-the-art agency management system. Visit our website to learn more.
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Profit sharing
- Training & development