Merchandise Coordinator
5 days ago
Job Title: Merchandise Coordinator
Location: Ridgefield Park, NJ
Duration: Long Term
Skills Needed:
Site Merchandise
A/B Testing
Site Usability Testing
Jira
In this Merchandise Coordinator role, you will be responsible for assisting in planning and coordinating placements of offers and promotional messaging. Additionally, to facilitate the speedily and accurate execution of site placements, your duties will be to organize offer details to the creative and copywriting teams and assets and copy to the site authoring team. This Site Specialist is responsible for optimizing the customer journey, and ensuring customers are able to easily and effectively accomplish their desired offer purchases. You will be responsible for ensuring pricing and offer details from Category Management (CMs) teams are accurately conveyed to upper funnel ops teams and ensure that ops teams have correctly executed offers on upper funnel site placements. You will be a liaison between CMs, Creative teams and Site operations teams to find the right balance in operating timelines and procedures. You will assist in ensuring that site tagging is properly mapped back to correct data points for merchandising placements within your purview. You will also assist in tracking or coordinating site placement sunrise and sunsets.
Responsibilities
Execution of online merchandising strategies, with the goal of optimizing the customer experience in order to increase sales, improve conversion rates, and decrease bounce rates.
Strong project management over a variety of tasks with varying deadlines and priorities.
Ensure site offers are working properly, and pursing the right escalations to resolve any found issues in a timely and efficient manner.
Gather and compile promotional information into packaged complete tickets for creative and authoring teams to execute on.
Collaborate with your counterparts in all operations, finance and analytics departments.
Attend daily promotional calls to discuss and be a liaisons between ops teams and category management teams.
Accurately log all upper funnel site placements and promotions with a calendar or sunrise and sunset dates.
Map analytical tagging to offer placement calendar, inclusive of variations and shifts in offers.
Proof and verify that staged and live content accurately reflect the latest promotional offers.
Relay staged and live content to category and product managers for review.
Support varying time zones and varying offer launch timings.
Qualifications
Bachelor’s degree in Marketing or Business or 4+ years similar experience in site merchandising
Experience with CMS based Ecommerce platforms
Experience using project management tools like JIRA
Experience in Site Usability, A/B Testing, and Optimization
Understanding of the digital creative and QA processes
A strategic thinker and decision maker with high understanding of consumer behavior on websites
Attention to detail with a strong work ethic and drive and meet deadlines
Flexibility to support different time zones and launch hours
Excellent communication skills with ability to communicate technical details in laymen terms in different LOBs.
Attention to fine detail
Ability to work in a fast pace environment
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