Host

3 weeks ago


Park City, United States Auberge Resorts Full time
Company Description

Nestled snugly in the heart of Deer Valley in Utah's Wasatch Mountains, the Goldener Hirsch Inn and Residences is just steps from the Silver Lake Express lift and ski access. You can also easily set off hiking, and biking on the trails, and soak in the spectacular views of Bald Eagle Mountain. The Inn features just 18 rooms, and the Residences showcases 49 newly renovated rooms, allowing us to offer you the ultimate in intimate, personalized service alongside five-star amenities--including European king beds, plush robes and slippers, and an acclaimed restaurant consistently attracting rave reviews.

Job Description

The role of Restaurant Host upholds the welcoming atmosphere that defines our hospitality. As a key member of our Auberge family, your role is to provide exceptional service, ensuring a positive experience for our guests from arrival to departure.
  • Greet guests warmly, provide courteous service, and efficiently handle check-ins and seating.
  • Answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems.
  • Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow.
  • Assist with preparation of station charts, assign stations, and guide servers and support staff in optimal table set-up.
  • Maintain cleanliness, sanitation, and organization of the host station and assigned work areas.
  • Monitor and update guest profiles, VIP arrivals, and special requests using reservation systems.
  • Ensure menus and wine lists are clean, up-to-date, and well-stocked at all times.
  • Resolve guest complaints promptly to ensure satisfaction.
  • Familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries.
  • Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment.
Pay Rate: $15.00/hour

Qualifications
  • Prior experience in customer service or hospitality, preferably in a high-end setting.
  • Strong communication skills, positive attitude, and the ability to speak and write in English fluently.
  • Must be of minimum age to serve alcohol.
  • Flexibility to work a variable schedule, including weekends and holidays.
  • Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.


Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

GHI Operating Company LLC is an Equal Opportunity Employer, M/F/D/V. GHI Operating Company LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GHI Operating Company LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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