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Host

3 months ago

Franklin Park, United States Andaaz Full time

Job Summary:
We are seeking a friendly and outgoing individual to join our team as a Host/Hostess. As a Host/Hostess, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their dining experience starts off on the right foot.

**Duties**:

- Greet guests with a friendly and welcoming demeanor upon arrival
- Escort guests to their tables and present menus
- Assist in seating guests according to their preferences and the availability of tables
- Maintain accurate waitlists and manage table turnover efficiently
- Answer phone calls and provide information or take reservations as needed
- Collaborate with servers, bussers, and kitchen staff to ensure smooth operations
- Monitor dining areas to ensure cleanliness and proper setup
- Handle guest inquiries, requests, and complaints in a professional manner
- Assist in maintaining a positive and welcoming atmosphere for all guests

**Experience**:

- Excellent communication skills, both verbal and written
- Previous experience using Toast Reservations or similar restaurant POS system is preferred
- Familiarity with hotel or hospitality industry is a plus
- Strong phone etiquette and customer service skills
- Ability to multitask and work in a fast-paced environment
- Demonstrated ability to handle guest relations effectively

If you have a passion for providing exceptional customer service, enjoy working in a team-oriented environment, and have experience in the food service industry, we would love to hear from you. Help us create memorable dining experiences for our guests as a Host/Host.

Note: This is a paid position.

**Job Types**: Full-time, Part-time

Pay: $16.86 - $17.00 per hour

Shift:

- 12 hour shift
- Evening shift

Weekly day range:

- Every weekend
- Monday to Friday

Ability to Relocate:

- Franklin Park, NJ 08823: Relocate before starting work (required)

Work Location: In person