Host/Hostess
3 weeks ago
Main Responsibilities of a Host/Hostess:
- Greeting guests as they walk into the restaurant.
- Guiding them to their table.
- Giving guests accurate wait time estimates and seating them in the waiting area
- Providing customers with menus and answering any initial questions they may have
- Optimizing seating at different tables to ensure even workload for wait staff
- Answering phones and assisting with IHOP 'N GO orders.
Host/Hostess Job Description:
Our restaurant is looking for a host/hostess with remarkable hard skills and engaging people skills.
The right person for this job should be able to multitask assisting dine-in guests as well with take-outs and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a Host/Hostess who will treat our guests with attentiveness, patience, and a positive attitude. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure.
The responsibilities of a waiter/waitress in our restaurant are to greet guests, seat them down, help them with menu recommendations.
To help our restaurant provide a pleasurable dining experience, a good Host/Hostess should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.
Responsibilities of a Host/Hostess:
• Greeting, seating, and escorting guests.
• Providing menu recommendations and additional information.
• Taking orders using software, order slips, or by memorization.
• Delivering food and beverages in a timely fashion for IHOP 'N GO orders.
• Delivering checks and collecting bill payments.
• Providing exceptional customer experience.
Waiter/Waitress Job Requirements:
• Prior experience as a host/hostess preferred but not required.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
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