PC Refresh and Migration Technician
4 weeks ago
Job Title: PC Refresh and Migration Support Technician
Location: Sterling Heights, MI
Wage Range: $18-20 depending on years of experience and qualifications
Job Number: 24-01472
Job Description: Our client, a large defense contractor, has an immediate opening for a PC Refresh and Migration Support Technician to work from their Sterling Heights, MI facility. The primary responsibility of this position is to build and prepare computers in order to refresh end user computers. The ideal candidate will also have excellent customer service abilities.
Qualifications: Due to the nature of this work US Citizenship is required. Must at least have a high school or GED level education
REPRESENTATIVE DUTIES AND TASKS:Must have excellent communication and interpersonal skills - end user facing
Possess necessary computer skills to proficiently handle routine tasks Performs a variety of duties in support of end-point computing devices, and peripherals.
The primary responsibility of this position is to build and prepare computers in order to refresh end user computers.
Responds to and diagnoses problems and answers queries regarding computer hardware, software, printers, network as part of the refresh
Maintains and updates records and tracking databases
Installs hardware and peripheral components, such as computers, network/telecom, monitors, keyboards, printers and disk drives
Loads and verifies correct operation of software packages, such as operating system, word processing and spreadsheet programs
Responsible for configuring desktop and laptop, and thin client computers
Dell laptop and workstation experience is nice to have
Maintains an inventory of all equipment, hardware, software and supplies
KNOWLEDGE SKILLS AND ABILITIES:This is a physically demanding position - must be able to lift 50-75 lbs.
Displays high performance attributes
Basic ability to work on assignments that are routine in nature
Basic customer focus, communication and collaborative skills consistent with expectations for position
Equal Opportunity Employer Veterans/Disabled
* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
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