Bilingual Customer Service Specialist

2 weeks ago

Salisbury, United States The Sherwin-Williams Company Full time

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

The individual selected for this role will be expected to work at Store #705333, located at: 175 Elm Street, Salisbury, MA 01952.

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment

  • Bilingual Customer Service Specialist

    1 week ago

    Salisbury, United States Sherwin-Williams Full time

    As a Bilingual Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide product information, and offer appropriate solutions. You will be responsible for ensuring customer satisfaction, achieving sales targets, and maintaining high product standards. This role requires fluency in both English...

  • Bilingual Customer Service Specialist

    7 days ago

    Salisbury, United States Sherwin-Williams Full time

    As a Bilingual Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide product information, and offer appropriate solutions. You will be responsible for ensuring customer satisfaction, achieving sales targets, and maintaining high product standards. This role requires fluency in both English...

  • Bilingual Customer Service Representative

    1 week ago

    Salisbury, Massachusetts, United States Sherwin-Williams Full time

    Bilingual Customer Service SpecialistWe are seeking a highly skilled Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a valued member of our team, you will play a key role in delivering exceptional customer experiences to our wholesale and retail customers.Key Responsibilities:Customer Service Delivery: Provide outstanding...

  • Bilingual Customer Service Representative

    4 days ago

    Salisbury, North Carolina, United States Cindy Morgan - State Farm Agency Full time

    Job OpportunityCindy Morgan - State Farm Agency is seeking a highly motivated and bilingual individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in helping our business grow through exceptional customer service and sales.Key Responsibilities:Develop and maintain relationships with customers...

  • Bilingual Customer Service Specialist

    2 months ago

    Salisbury, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    2 days ago

    Salisbury, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    1 month ago

    Salisbury, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    2 weeks ago

    Salisbury, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    4 days ago

    Salisbury, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Front Office

    4 months ago

    Salisbury, United States Staff My Agency Full time

    Cindy Morgan - State Farm Agency, located in Salisbury, NC has an immediate opening for a Bilingual (Spanish/English) Customer Service Representative. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our business grow through value-based...

  • Bilingual Front Office

    4 months ago

    Salisbury, United States Cindy Morgan - State Farm Agency Full time

    Job DescriptionJob Description Cindy Morgan - State Farm Agency, located in Salisbury, NC has an immediate opening for a Bilingual (Spanish/English) Customer Service Representative. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our...

  • Customer Service Banking Specialist

    2 weeks ago

    Salisbury, Maryland, United States Burke & Herbert Bank Full time

    Position Overview:We are currently in search of a committed and highly skilled Customer Service Banking Specialist to enhance our operations. In this role, you will be instrumental in delivering outstanding customer support while managing a range of banking transactions. The ideal candidate will possess a keen attention to detail, strong organizational...

  • Bilingual Administrative Assistant

    4 days ago

    Salisbury, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionBilingual Data Entry Specialist | $18.00 / Hour | Part-Time Transitioning to Full-Time | 12-15 Month Project | Salisbury NCWhat Matters MostCompetitive Pay: $18.00 per hour with opportunities for full-time transitionSchedule: Part-time to start, transitioning to full-timeLocation: Salisbury, NCWork Type: Project-based (12-15...

  • Customer Engagement Specialist

    1 week ago

    Salisbury, Maryland, United States DFS Trading Limited. Full time

    Customer Engagement Specialist (30 Hour Contract)Schedule Type: Part Time | Contract Type: Retail Sales Specialist | Salary Range: GBP per YearRole OverviewAssist customers with a warm and approachable demeanorGain insights into customer preferences, inspirations, and stylesShowcase complementary services effectivelyIlluminate product features and...

  • Customer Experience Specialist

    3 months ago

    Salisbury, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Service Representative

    2 days ago

    Salisbury, Maryland, United States CarMax Full time

    About This RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing an exceptional customer experience by guiding customers through every step of their car-buying journey.Key ResponsibilitiesProvide exceptional customer service by...

  • Sales and Customer Service Associate

    1 week ago

    Salisbury, Maryland, United States GPM Investments Full time

    Customer Engagement Expert: Be the welcoming presence that greets every customer entering our establishment.Assistance Provider: Offer support, respond to inquiries, and guarantee a delightful shopping experience.Sales Floor Specialist: Maintain our inventory impeccably stocked, ensuring that displays are visually appealing and organized.Key...

  • Bilingual Administrative Assistant

    6 days ago

    Salisbury, United States The Reserves Network Full time

    Job DescriptionJob DescriptionWhat Matters Most:Competitive Pay: $18.00 per hour with opportunities for full-time transitionSchedule: Part-time to start, transitioning to full-timeLocation: Salisbury, NCWork Type: Project-based (12-15 months)Weekly Pay: Direct deposit or pay cardBenefits: Eligible for dental, vision, and medical insurance, 401K, direct...

  • Bilingual Administrative Assistant

    6 days ago

    Salisbury, United States The Reserves Network Full time

    Job DescriptionJob DescriptionWhat Matters Most·        Competitive Pay: $18.00 per hour with opportunities for full-time transition·        Schedule: Part-time to start, transitioning to full-time·        Location: Salisbury, NC·        Work Type: Project-based (12-15 months)·        Weekly Pay: Direct deposit or pay...

  • Customer Specialist

    2 months ago

    Salisbury, United States CarMax Full time

    6034 - Salisbury - 1801 North Salisbury Blvd, Salisbury, Maryland, 21801 CarMax, the way your career should be! **About this job** As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process....