Bilingual Customer Service Specialist
1 week ago
As a Bilingual Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide product information, and offer appropriate solutions. You will be responsible for ensuring customer satisfaction, achieving sales targets, and maintaining high product standards. This role requires fluency in both English and Spanish.
Location: 175 Elm Street, Salisbury, MA 01952
- Deliver excellent customer service and meet sales goals
- Assist customers in person and over the phone
- Build strong relationships with wholesale and retail customers
- Accurately process sales transactions and maintain work order files
- Retrieve products, mix and tint as needed, and maintain product displays
- Perform store maintenance tasks and assist with deliveries
- Stay knowledgeable about products and suggest sales improvement strategies
Minimum Requirements:
- Must be at least 18 years old
- Legally authorized to work in the country without sponsorship
- Proficient in English and Spanish
- Able to lift and carry up to 50 lbs.
- Willing to work evenings and weekends as needed
Preferred Qualifications:
- Valid Driver's License
- High School diploma or GED
- Prior experience in retail or customer service
- Knowledge of paint and mixing equipment
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