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Mercedes-Benz Service Advisor

4 months ago

Wexford, United States Bobby Rahal Automotive Group Full time

** NO WEEKENDS ** ** NO NIGHTS ** ** PAID HOLIDAYS **

As we continue to grow, Bobby Rahal Mercedes-Benz in Wexford is looking for a Service Advisor to join our team Hours for this position are Monday-Friday 7:00AM-5:00PM. We're often referred to as "Team Rahal" and for good reason; our number one focus is to work together to exceed our clients' expectations every time they do business with us.

As a Service Advisor you will:

  • Greet clients in a timely, friendly manner and obtain information about their vehicle.
  • Document any issues the vehicle may have accurately and clearly on a repair order.
  • Test drive the vehicle with client as needed to confirm the problem.
  • Advise client on the care of their vehicle and the value of maintaining the vehicle in accordance with manufacturer's specifications.
  • Provide a complete and accurate written cost estimate for labor and parts.
  • Explain completed work and all charges to client.
  • Handle telephone inquiries regarding customer questions, appointments, and work in progress.

What are the general requirements of a Service Advisor?

  • A positive attitude and desire to help others are absolute musts.
  • Solid, basic computer skills, including typing.
  • A valid driver's license and clean driving record.

What are my rewards and benefits?

  • Full-time team members are eligible for a full benefits package including medical/dental/vision insurance, life insurance, and 401k.
  • Paid time off and holiday pay.
  • We offer competitive wages and embrace a "promote from within" philosophy.

Bobby Rahal is an Equal Opportunity Employer.