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Patient Care Rep- Charlottesville, VA

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Charlottesville, Virginia, United States Sentara Full time
City/StateCharlottesville, VAOverviewWork ShiftFirst (Days) (United States of America)Sentara Family Medicine at 5th Street Station (Same day clinic) is currently seeking to hire an individual to join our team as a Patient Care Rep in Charlottesville, VAStatus: Full-Time,permanent position (36 hours)Standard working hours: Dayshift with every other Saturday scheduleLocation: Will report daily at Sentara Family Medicine at 5th Street Station (Same day clinic): 435 Merchant Walk Square Suite 400 Charlottesville, VA 22902.Job Description:As a Patient Care Representative with Sentara Health, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Required qualifications:

* High School Diploma or equivalent REQUIREDBenefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.Sentara Medical Group's care teams of doctors, physician assistants and nurse practitioners are ready to provide you with the highest level of personalized, quality care. With locations throughout Hampton Roads, Northeastern North Carolina and Northern Virginia, our care teams strive to put new tools, such as Sentara MyChart and Sentara MDLIVE, to work for our patients and are actively piloting new care models to deliver better care to you - the patient. From greater access to your care team to more convenient locations to greater coordination of care and services, Sentara Medical Group is here to be your healthcare partner.Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serveTo apply, please go to www.sentaracareers.com and use the following as your Keyword Search: JR-73954#IndeedTalroo - AlliedKeywords: Patient Access, Medical Group, SMG, Front Desk, Reception, Clinic, Medical Office, Charlottesville, Patient Care Rep, Same Day ClinicJob SummaryResponsible for registration process of new and current patients at the site. Completes check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Must have ability to communicate with insurance carriers and discharge planners in a professional manner. Must be enthusiastic and energetic.Qualifications:HS - High School Grad or Equivalent (Required)SkillsCommunication, Service Orientation, Typing Speed 30+ WPMSentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.In support of our mission "to improve health every day," this is a tobacco-free environment.