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Customer Service
1 month ago
*Work hours: *8:00am - 4:30pm CST; Monday through Friday
*Job Description:*
* Works under general supervision and is responsible for examining and verifying documents, preparing routine correspondence, and maintaining files.
* This position is governed by state and federal laws and agency/institution policy.
*Typical Functions:*
* Reviews documents including applications, forms, vouchers, records, and reports for accuracy and completeness of information and compliance with laws and regulations, makes necessary corrections, and assigns file numbers.
* Contacts submitting agency/institution or individual to obtain additional information or to correct discrepancies in documents and sends notification of acceptance/rejection.
* Research various data storage and/or computer records to obtain information and compiles data for reports.
* Establishes document files and maintains files by updating and purging as needed. Enters data into computer system and makes changes and/or corrections.
* Maintains activity log and/or financial ledger and submits reports to supervisor. Compose and type routine correspondence and form letters, may calculate rates, fees, taxes, assessments, and fines. Performs other duties as assigned.
*Knowledge, Abilities, and Skills:*
* Knowledge of record keeping procedures.
* Knowledge of basic arithmetic.
* Knowledge of basic grammar.
* Knowledge of computers and software applications.
* Ability to conduct research and compile data into report form.
* Ability to establish and maintain filing systems.
* Ability to operate standard office equipment.
* Ability to analyze documents to determine compliance with rules, regulations, and procedures.
* Ability to communicate both orally and in writing.
*Qualification:*
* Candidate must have the formal education equivalent of a high school diploma and basic computer skills such as data entry.
* Candidate must be able to proficiently speak and write the English language.
* Other job-related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements.
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*About our Company: -*
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among *“Best Company to Work For” by Forbes, 22nd Century Technologies, Inc.,* consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
*All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.*
Job Types: Full-time, Contract
Pay: $14.50 per hour
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Application Question(s):
* It is compulsory to mention the job Location name for which you are applying?
Experience:
* Microsoft Excel: 1 year (Preferred)
Ability to Relocate:
* Benton, AR 72018: Relocate before starting work (Required)
Work Location: In person
