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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Peoples National Bank. As a Teller, you will be responsible for providing exceptional customer service to our clients, handling transactions, and ensuring a positive banking experience.
Key Responsibilities:
- Customer Service: Provide personalized service to customers, addressing their inquiries and concerns in a professional and courteous manner.
- Transaction Processing: Process deposits, withdrawals, and other transactions accurately and efficiently.
- Account Maintenance: Assist customers with account maintenance, including account openings, closures, and transfers.
- Problem Resolution: Resolve customer complaints and issues in a timely and professional manner.
Requirements:
- Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to interact with customers in a professional and courteous manner.
- Attention to Detail: Demonstrate attention to detail and accuracy in processing transactions and maintaining customer accounts.
- Teamwork: Work collaboratively with other team members to achieve business objectives and provide exceptional customer service.
- Technical Skills: Possess basic computer skills and the ability to learn bank software and systems.
What We Offer:
- Competitive Pay: Receive a competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career advancement and professional growth within the bank.
- Work-Life Balance: Enjoy a healthy work-life balance with flexible scheduling and paid time off.
