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After Care Coordinator

3 months ago

Hanover, United States ATHENA Consulting Full time
*OVERVIEW OF ATHENA:*

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

*Position Summary – After Care Coordinator*

We are currently recruiting for an After Care Coordinator to be responsible for providing essential non-clinical support during all phases of follow-up after inpatient services. This role is ideal for an organized and detail-oriented individual with strong communication skills who is dedicated to ensuring that members receive the necessary follow-up care to support their recovery and well-being.

Key responsibilities include:
* Following up with members identified by clinical operations as needing aftercare support.
* Verifying compliance with initial follow-up appointments and assisting with referrals if appointments are missed.
* Coordinating outpatient follow-up care and checking provider availability.
* Documenting results of follow-up calls in the system and completing non-clinical assessment tools related to aftercare and HEDIS activities.
* Contacting members and providers to gather discharge and other non-clinical information, following established scripts and workflows.
* Developing and completing reports on outstanding aftercare activities for internal use and client requests.
* Supporting quality management staff with non-clinical tasks related to HEDIS expectations and other quality initiatives.

*Requirements:*
* High school diploma or GED required; BA/BS in a health-related field preferred.
* Experience in customer service or a related field.
* Proficiency with office software such as Word, Excel, and PowerPoint is preferred.

*Compensation and Benefits*

Salary
* *$16 - $18 per hour*, commensurate with experience

Comprehensive Benefits Package

We offer a full range of benefits through ATHENA, including:
* Health insurance
* Dental coverage
* Vision care
* 401(k) retirement plan
* Life insurance
* Short-term and long-term disability insurance
* Pet insurance

_The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._

_Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party._

_ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities._

#ATHENAJOBS

Job Types: Full-time, Contract

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Schedule:
* 8 hour shift
* Monday to Friday

Ability to Commute:
* Hanover, MD (Required)

Ability to Relocate:
* Hanover, MD: Relocate before starting work (Required)

Work Location: In person