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Customer Service Representative

2 months ago

Pleasanton, United States Aston Carter Full time

Job Title: Sales Order Administrator Located in Pleasanton (Hybrid)

MUST HAVE EXPERIENCE PROCESSING INVOICES, PURCHASE ORDERS, OR TICKETS

Job Description

Global boitech company is seeking a dedicated Sales Order Administrator to join the Customer Service department

Responsibilities

  • Review open cases in Salesforce daily to process customer sales orders

  • Perform Data entry, track and maintain records in database

  • Enter purchase order information and tag the PO Document to generate Sales Order number

  • Enter in the open sales order information, the purchase order, billing, shipping information, check for accuracy and submit to create order packet

  • Once packet is done, the sales order, the purchase order will be generated for the the customer and for our records

  • Change ticket status from IN PROGRESS to PENDING QC

  • Send Slack updates to cross-functional departments to perform Quality Check on sales orders

Job Type

This is a Contract-to-Hire position with a duration of 6 Month(s).

Work Site

This is a hybrid position requiring some days on-site in Pleasanton, California and some days remote.

Work Environment

Business casual attire. One day remote work. Monday to Friday, 8 AM to 5 PM. After proficiency in the role, there is a possibility of two days remote work and flexible start times (7:30 AM - 4 PM or 8:30 AM - 5 PM).ASa

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent

  • Maintaining an inclusive environment through persistent self-reflection

  • Building a culture of care, engagement, and recognition with clear outcomes

  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.