Sales & Events Coordinator - The Little Nell

3 weeks ago

Aspen, United States The Little Nell Full time

Sales & Events Coordinator – The Little Nell The Little Nell is Aspen’s only Five‑Star, Five‑Diamond ski‑in/ski‑out hotel featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, and unparalleled access to America’s most famous mountain town. As a Relais & Châteaux resort, the Little Nell is consistently recognized for its award‑winning wine and culinary programs. The Sales & Events Coordinator is responsible for building and maintaining strong client relationships while supporting the sales and events team in driving business growth. The role serves as a key point of contact for clients, managing inquiries, event details, and sales initiatives to ensure seamless execution. Key Responsibilities Serve as primary contact for clients, responding to inquiries and providing detailed event information. Create and manage event proposals, contracts, and banquet event orders using Delphi. Develop event diagrams using Social Tables to ensure seamless event execution. Coordinate site visits, property tours, and client meetings to showcase event spaces. Assist in processing client deposits, managing payment schedules, and ensuring contract compliance. Collaborate with sales and event managers to generate leads, follow up with clients, and close sales opportunities. Maintain an up‑to‑date database of event details, menus, and schedules. Support marketing efforts by preparing promotional materials and assisting with special sales initiatives. Ensure all event details align with Five‑star luxury hospitality standards to exceed client expectations. Provide exceptional customer service and build long‑term client relationships through proactive communication. Qualifications Bachelor’s degree in Hospitality, Business, or related field preferred. At least two years of related experience. Detailed knowledge of sales processes, workflows, and decision‑making protocols. Knowledge of company policies and procedures, Microsoft Suite, SMS, Delphi, and Social Tables. Ability to prioritize tasks, manage time effectively, and communicate clearly. Proficiency in planning, managing, and executing projects within scope and deadlines. Ability to work collaboratively to achieve team goals and deliver Forbes Five‑star standards. Physical Demands & Work Environment Ability to stand, type, and sit at desk/computer for most of the shift; occasional light lifting of up to 25 lbs. Benefits Health, dental, and vision insurance; flexible spending account; life insurance; paid time off; 401(k) savings plan; employee ski pass; and other company perks. Equal Opportunity Employer: Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). The company fosters an inclusive workplace and embraces diverse perspectives. Applicants may apply until December 14, 2025. Note: Reasonable accommodations are available for individuals with disabilities. For more information, contact Human Resources. #J-18808-Ljbffr

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