Event Manager
2 weeks ago
Event Manager - The Little NellThe Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America's most famous mountain town.A Relais & Chteaux resort, The Little Nell is consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in 'The Aspen Idea' - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America's 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation.For the first time since its inception, the first Nell hotel outside of Aspen will open at Rockefeller Center in 2027, bringing its legendary sophisticated style and legendary Aspen culture to New York City.Job DescriptionPosition Summary The Event Manager plays a key role in creating unforgettable social and corporate experiences at The Little Nell, exclusive Aspen Mountain venues, and off-site locations. In this role, you'll take the lead in upselling and coordinating events from start to finishworking closely with clients to understand their vision, anticipate their needs, and bring every detail to life. You'll collaborate with internal teams and serve as the main point of contact for your clients, ensuring they enjoy a seamless, five-star experience every step of the way. This position reports to the Director of Events.The salary range for this position is $72,000 - $77,000 plus commission. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.Job Posting Deadline Applications for this position will be accepted until December 14, 2025.Essential Job Functions/Key Job Responsibilities Attend local networking events and is actively involved in the community Maintain constant communication with the client and necessary vendors throughout the planning process Communicate all relevant event information with the necessary hotel departments, Aspen One departments, and outside vendors by utilizing tools such as event orders, resumes, email, and department meetings Attend functions at the beginning of an event to acknowledge satisfaction and introduce banquet management Attend all required event, sales and hotel manager meetings Conduct pre-conference meetings with group clients to ensure final details and changes are discussed and introductions are made Manage and facilitate post event details including but not limited to client contact and billing review Plan and execute conferences and group functions sold by the group sales and event sales managers Utilize Delphi to maintain activity traces, contacts, prospecting, and all relevant event details Other duties as assignedQualificationsEducation & Experience Requirements College degree preferred Minimum of 3 years of experience as an Event Manager and/or Event Sales Manager Experience in a luxury hotel environment, preferably at a Five-Star, Five-Diamond propertyKnowledge, Skills & Abilities Proficient knowledge in Microsoft Office Suite Knowledge of Delphi, Social Tables, Adobe, Microsoft Applications Knowledge of all policies and procedures for the Food and Beverage and Sales Departments, The Little Nell and the Aspen One Ability to assist other departments as business volumes and staff levels demand Fosters relationships with repeat clients and potential clients Strong professional communication skills required, dealing with employees, co-workers, management, guests, and vendors Strong organizational skills with high attention to detail and a high level of accuracy Ability to ensure 5-star quality standards in service and presentation are kept at all times Demonstrates creativity and passion and is able to create unique event concepts and ideas with clients Ability to complete tasks and projects delegated by the Director of Events Ability to manage multiple concurrent tasks in a fast-paced environment Ability to ensure client expectations are not only met, but always exceeded Ability to work holidays, weekends, evenings, and flexible hours as required by business demandsAdditional InformationWork Environment & Physical Demands Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements No adverse or hazardous conditions Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistanceJob Benefits This position is categorized as a regular full-time position eligible for the following benefits: Enrollment dates differ across the various programs. Health, Dental and Vision Insurance Programs Flexible Spending Account Programs Life Insurance Programs Paid Time Off Programs Paid Leave Programs 401(k) Savings Plan Employee Ski Pass and Dependent Ski Passes Other company perks
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