HR Service Center Representative
1 week ago
Contract Duration: 6 Months
Pay range: $40 - 45.07/hr
Location: Framingham, MA
Work Type: Remote, Monday - Friday, 9 am - 5 pm ( office a few times a year and if there were tech issues they would need to work from the office)
Job Description:
Are you a customer-oriented individual with a passion for HR? We're seeking a dedicated HR Service Center Representative to join our team. In this role, you will provide excellent customer service to employees, answering their questions and resolving their HR-related issues.
Key Responsibilities:
- Employee Support: Answer employee inquiries via phone, email, and other channels.
- HR Policy and Procedure: Understand and apply HR policies and procedures.
- Case Management: Document and track employee inquiries in a case management system.
- Problem-Solving: Troubleshoot and resolve employee issues, escalating complex cases as needed.
- System Navigation: Assist employees in navigating HR systems and tools.
- Data Entry: Accurately enter and maintain employee data.
- Compliance: Ensure compliance with all relevant HR laws and regulations.
Required Qualifications:
- High school diploma or equivalent
- Strong customer service skills
- Excellent verbal and written communication skills
- Strong attention to detail and accuracy
- Ability to multitask and prioritize tasks
- Proficiency in Microsoft Office Suite
Preferred Qualifications:
- Experience in HR or customer service
- Knowledge of HRIS systems
Benefits:
- Competitive compensation and benefits package
- Opportunities for professional growth and development
- A supportive and collaborative work environment
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About The Company
Off-Price Apparel and Home Retailer
A Fortune 500 company and the leading off-price apparel and home fashion retailer in the U.S. and worldwide. With over 4,500 stores in nine countries and four e-commerce sites, our client offers various products at unbeatable prices. The company is committed to creating an inclusive workplace and being a responsible corporate citizen.
Keywords: HR Service Center Representative, HR, human resources, customer service, employee support, HRIS, HR systems, HR policies, HR procedures, case management, problem-solving, communication skills.
24-14305: #gttnonit #gttjobs
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