Catering Coordinator

2 weeks ago


Albuquerque, United States Troon Golf Full time

Sandia Golf Club is excited to announce the exceptional career opportunity of full-time Catering Coordinator. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

Compensation: $15/hour + Gratuities.

Key Responsibilities of the Catering Coordinator:

  • Contacts customers face-to-face, by telephone and/or email, to confirm, coordinate, and update details for scheduled catering activities.
  • Details each group's catering needs which may include but is not limited to: menu planning, meal time, and room set up.
  • Conducts facility tours and sight visits for groups assigned.
  • Tracks all guarantees and deadlines based on contract.
  • Coordinates with Conventions and Catering department as well as Food and Beverage department to ensure specified arrangements are carried out as planned.
  • Attends trade shows, wedding shows, and other events as assigned.
  • Completes projects as directed in relation to the area of responsibility.
  • Assists the department manager in interviewing, training, planning, assigning, and directing work. Make recommendations when hiring, evaluating performance, rewarding, and disciplining associates. Addresses complaints and resolves problems.
  • Assists in the coordination of department members that may include, but is not limited to: Banquet Captain, Servers, Hosts, Set Up Staff.
  • Assists in monitoring business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
  • Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
  • Assists manager in communicating any changes or new policies and procedures to the department.
  • Conducts facility tours and sight visits for groups.
  • Performs other duties as required.
Minimum Qualifications for the Catering Coordinator:
  • Associate's degree (AA); and one to two years related experience and/or training; or equivalent combination of education and experience.

Other Qualifications:
• Knowledge of software applications such as Microsoft Word, Excel and POS system.

• Possesses excellent interpersonal and customer service skills.
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