Director Enterprise Services

What You Need To Know Open the door to a groundbreaking tech career with an industry leader. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we’re heavily invested in the most transformative new technologies – and the most brilliant tech professionals. Southern Glazer’s was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity. As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more. We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you’re looking to fill your glass with opportunity, come join our FAMILY. Overview This Director Enterprise Services role is part of the SGWS IT Leadership career track that leads, manages, mentors, and develops the technology teams across ETP teams including Office of the CIO, business solutions, enterprise architecture and infrastructure teams. Specialized Skills and Technologies Experience managing large / multiple enterprise development teams that support B2B / B2C applications Experience in application development, fullstack & support of Java/J2ee applications on an enterprise scale, online platforms. Strong knowledge in enterprise tools and technologies such as Messaging platforms, Identity and Access Management Services, Java, JavaScript technologies such as NodeJS, React Experience in programming and framework such as Java, Spring Boot, NodeJS, JavaScript / Type Script, Docker / Containerization Experience in digital transformation initiatives, Cloud Migration, Micoroservices architecture Good knowledge and understanding of IT Infrastructure, Network, Linux / Unix Experience in developing and deploying applications in Cloud such as Microsoft Azure (preferable), AWS or GCP Experience in working with Docker / Containerization, AKS or similar container orchestration platforms, Serverless, Event Driven architecture etc., Strong knowledge in Microservices Architecture, Event Driven, CI/CD Pipelines, Quality Gates etc., Primary Responsibilities Define, communicate and review project milestones and service level agreements Drive optimization of solutions through an understanding of business needs and technology capabilities Manage IT staffing, recruitment, supervision, development, guide and nurture the team Collaborate with client application teams / order platform owners, Business Owners, prioritize the features, plan and deliver the services and enhancements Serve as techno-function SME in building and maintaining fast, reliable, secure and durable production applications / systems Champion, modernize and build programs, software solutions, process innovations and metrics that drive continuous improvements to reliability & resiliency Establish engineering standards and best practices (including Security), automate and enforce it Direct and Coach his direct reportees Lead meetings and able to articulate the message clearly to the Executive team Conduct performance reviews and provide feedback to direct reportees Envision a set of enterprise services needed over a time-horizon, aligned with business functional needs (e.g., digital products and initiatives) Additional Primary Responsibilities Minimum Qualifications • Bachelor’s degree and formal education in relevant disciplines (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed) • 10+ years related experience in technology management, customer relationship management and staff management • Prior supervisory experience • Excellent presentation and facilitation skills • Ability to work with multiple technologies, aptitude for new technologies and ability to effectively apply technological solutions to business problems • Proven experience in planning, organization, implementation and development of applications or infrastructure • Experience successfully managing the support of application, systems, or infrastructure environments • Ability to provide strong leadership and timely/effective performance feedback • Exceptional written and oral communications, with ability to articulate ideas to both technical and non-technical addressees • Exceptional organizational skills; proven ability to multi-task • Able to maintain the confidentiality of sensitive information • Measures personal success through impact on business results, and client service • Able to stand back from immediate problems to focus on more far reaching ideas • Develops a strategic plan to realize the vision • Revises and adjusts strategy considering changing circumstances • Takes a long-term view of organizational success • Native ability to function in multiple roles simultaneously, and demonstrates key attributes for working at the next level of seniority • Ability to lead a team environment with Agile delivery values Physical Demands • Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine • Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping • May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs EEO Statement Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges. Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.