AV support technician

4 weeks ago


Austin, United States Syntricate Technologies Full time

Required Skills: Bachelor's degree in computer science, Information Systems, or other related field. Or equivalent work experience. Typically has 3 to 5 years of related work experience. Experience with c-suite interaction a plus. Calm and collected in a fast pace environment required. Operate, maintain, and upgrade video conferencing equipment, test environment, and infrastructure. Utilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change requests. Basic understanding of networking and network protocols Working knowledge of video infrastructure and endpoint equipment such as Cisco CUCM, Cisco TMS, Cisco Expressways, Cisco Endpoints, Poly DMA, DMA Edge, RMX, RPRM, Workflow Server, Pexip CVI, Microsoft Teams Rooms, and Poly Endpoints, Zoom video conferencing. Troubleshoot and resolve video conferencing and event service incidents, including RMA's, and hardware/software issues. Process service requests within the Video and Event Services area. Experience with Zoom Meetings and Webinar, Teams Meetings and Teams Live, Cisco WebEx Meetings and Webinar, and other industry-standard meeting platforms.•Schedule, setup, and disconnect video conferences for internal and external meetings. Work with 3rd party vendors to troubleshoot issues and perform root cause analysis. Adhering to SLAs and maintain maximum uptime for the video conferencing environment and event services. Conduct equipment audits including c-suite spaces. Follow defined processes and ensure that the processes are adhered to by the team. Advanced technical knowledge of how-to setup, install, troubleshoot connections for audio visual equipment including cameras, microphones, projectors, touchscreens, and monitors. Must be a self-starter with the ability to work independently and as part of a team. Will be working second shift. Strong time management, prioritization, and analysis skills. Ability to multi-task. Strong written and verbal communication skills and the ability to communicate clearly and professionally with end users, the IT Video Team, Executives, and IT management. Understanding and troubleshooting Crestron, Bi-Amp and Extron, and Allen and Heath 30-channel digital mixers for live sound production, Vaddio type video switchers and digital camera equipment, Clear Com type audio device, multi-channel lighting board including lighting presets, PowerPoint, VLC player, PC hardware, and many types of cables, extenders, video and audio peripherals from Shure, Netgear, QSC, Epson and Samsung. Produce Run of Show documents, attendance reports, IT equipment readiness checklist and other items for Audio Video production team. Collaborate with operations and support teams to provide direction/support, streamline processes, improve efficiencies, and enhance the overall user experience.


  • AV Technician

    4 weeks ago


    Austin, United States Latitude Full time

    Secret Cleared AV Technician. Location: Various locations across the USA (75% travel required)Clearance Level: Active Secret Clearance or higher required. Job Type: Full-Time. Overview: We are seeking a highly skilled and Secret Cleared AV Technician Technician, Systems, Travel, Technology, Staffing, AV


  • Austin, United States TEKsystems Full time

    Job DescriptionJob DescriptionAV TechnicianWe are seeking experienced AV Technicians in the Austin, TX area. In this role you would be responsible for duties such as installing, terminating, and programming end devices for audio visual, and testing and troubleshooting complex audio, video, switching and control systems problems. AV Technician...


  • Austin, United States University of Texas at Austin Full time

    Provide customer service, assisting clients general needs during events. Set up audiovisual equipment and computers. Support clients use of audiovisual equipment while providing engaged customer service. Manage and prioritize multiple concerns simultaneously. Communicate with multiple stakeholders in an engaging and professional manner in a fast-paced...

  • Lead AV Technician

    3 weeks ago


    Austin, United States IES Communications Full time

    Job Summary: The Lead AV Technician will work as the field engineer to complete all phases of the project’s installation. The Lead AV Technician will perform their duties by conducting rack building, system cabling/wiring and equipment placement and mounting in accordance with the system diagrams and supervising others who do the same Job Duties...


  • Austin, United States EOS IT Solutions Full time

    WHO WE ARE: EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business...

  • AV Technician II

    1 week ago


    Austin, United States York Telecom Corporation Full time

    Job DescriptionJob DescriptionFor over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more than any other video communications service provider – Yorktel has the proven expertise and global reach to deliver...


  • Austin, Texas, United States TEKsystems Full time

    Job OverviewWe are seeking a highly skilled Senior AV Systems Specialist to join our team in Austin, TX. This role involves installing, terminating, and programming audio visual equipment, as well as testing and troubleshooting complex systems.Key ResponsibilitiesEquipment Installation and Programming: Install and configure equipment such as Crestron,...

  • AV support technician

    2 months ago


    Austin, United States Syntricate Technologies Full time

    Required Skills: Bachelor's degree in computer science, Information Systems, or other related field. Or equivalent work experience. Typically has 3 to 5 years of related work experience. Experience with c-suite interaction a plus. Calm and collected in a fast pace environment required. Operate, maintain, and upgrade video conferencing equipment, test...


  • Austin, United States Ethos Veterinary Health Full time

    Job DescriptionJob DescriptionAre you looking the next step in your professional career? Do you desire working in an inclusive, collaborative, progressive, and supportive environment? Are you ready to help support an amazing group of veterinary professionals? If you answered yes to all of these questions, this opportunity may be perfect for you! We currently...


  • Austin, United States Ethos Veterinary Health Full time

    Job DescriptionJob DescriptionAre you looking the next step in your professional career? Do you desire working in an inclusive, collaborative, progressive, and supportive environment? Are you ready to help support an amazing group of veterinary professionals? If you answered yes to all of these questions, this opportunity may be perfect for you! We currently...


  • Austin, United States Ethos Veterinary Health Full time

    Job DescriptionJob DescriptionAre you looking the next step in your professional career? Do you desire working in an inclusive, collaborative, progressive, and supportive environment? Are you ready to help support an amazing group of veterinary professionals? If you answered yes to all of these questions, this opportunity may be perfect for you! We currently...


  • Austin, United States HireSparks AV Recruiting Full time

    About the Company Leading Audio Speaker Manufacturer seeks a FullTime Product Design Assistant who will work for and be mentored by one of the best audio electronics geniuses in the U.S. This unique position offers the chance to learn about cuttingedge audio reproduction technology contribute to a groundbreaking brand and manage R&D projects. As a...


  • Austin, United States University of Saint Augustine Full time

    The mission of the University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education. GENERAL SUMMARY The Systems Support Technician provides primary level 1 Help Desk services to students, faculty, and staff in response to...


  • Austin, United States University of Saint Augustine Full time

    The mission of the University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education. GENERAL SUMMARY The Systems Support Technician provides primary level 1 Help Desk services to students, faculty, and staff in response to...

  • Service Technician

    1 month ago


    Austin, United States HomePro Full time

    Join HomePro a pioneer in smart home technology committed to enhancing residential life through cuttingedge automation security and audiovisual solutions. With a robust history of over 20 years based in Texas we are excited to offer an opportunity for a skilled Service Technician to join our expanding team. If you are passionate about home security...


  • Austin, United States EOS USA Full time

    OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...


  • Austin, United States Insight Global Full time

    We are currently seeking a dedicated AV Technician to join our team here in Austin! Responsibilities and Duties: Performs work consistently demonstrating a detailed level of technical knowledge and being able to troubleshoot and resolve technical issues as they arise. Responsible for adhering to the companys and clients safety guidelines Coordinates with...


  • Austin, United States Insight Global Full time

    We are currently seeking a dedicated AV Technician to join our team here in Austin!Responsibilities and Duties:Performs work consistently demonstrating a detailed level of technical knowledge and being able to troubleshoot and resolve technical issues as they arise. Responsible for adhering to the company’s and client’s safety guidelinesCoordinates with...


  • Austin, United States TEKsystems Full time

    Job DescriptionJob DescriptionWe are seeking an experienced lead install technician to join our team. This role is perfect for a technician that likes doing work across multiple skills within low voltage. They are looking for someone that has experience in audio visual and security. Ideally this candidate has experience installing both systems, and solid...

  • Support Technician

    1 week ago


    Austin, United States System Soft Technologies Full time

    Position: Support Technician 1Contract Duration: 6 monthsLocation: Onsite in Austin, TX (313 E. Anderson Lane, Austin, TX 78752)Work Hours: Monday-Friday, 8:00 AM to 5:00 PMJob Description:We are seeking two Support Technicians to assist the IT Help Service Desk at TDEM. The role involves providing help desk support, maintaining IT systems, and ensuring...