Service Technician

1 month ago

Austin, United States HomePro Full time

Join HomePro a pioneer in smart home technology committed to enhancing residential life through cuttingedge automation security and audiovisual solutions. With a robust history of over 20 years based in Texas we are excited to offer an opportunity for a skilled Service Technician to join our expanding team. If you are passionate about home security automation and AV technology we would love to hear from you

Why Choose HomePro for Your Career
  • Competitive salary for a fulfilling fulltime position
  • Comprehensive retirement savings plan with employer matching
  • Access to our premier onsite fitness center
  • Generous Paid Time Off (PTO) and recognized national holidays
  • Exclusive discounts on HomePros innovative products and services
  • Health dental and vision insurance provided after 60 days of employment
Key Responsibilities for a Service Technician

Installation and Maintenance: Perform expert installation maintenance and repair of home security systems home automation technologies and residential AV equipment to ensure optimal customer satisfaction and system performance.

Troubleshooting: Diagnose and resolve technical issues efficiently ensuring minimal disruption to customers daily lives.

Customer Engagement: Interact proactively with customers offering guidance and support throughout service engagements to enhance their experience and understanding of our products.

Documentation and Reporting: Accurately document all services performed installations completed and customer interactions utilizing internal systems for tracking and reporting.

Continuous Learning: Stay informed about the latest trends and developments in home security automation and AV technology to deliver effective service and advice.

Preferred Qualifications and Skills
  • Experience in installing and maintaining home security systems automation components and AV equipment
  • Strong technical and problemsolving skills
  • Outstanding communication and customer service skills
  • Familiarity with security protocols automation systems and AV technologies
  • High school diploma or equivalent; technical certifications in related fields are a plus

As a Service Technician at HomePro youll be instrumental in delivering indispensable support to homeowners ensuring that our technologies enhance their daily lives. Join us and be part of a team dedicated to advancing the home technology landscape with quality and commitment.

Job Type: Fulltime

We are eager to review your application and potentially welcome you to the HomePro family where your expertise and dedication will help shape the future of smart home environments across the nation. Join us to set new standards in home technology service excellence.

TX DPS: B09309 Fire License: ACRM#228511 Electrical: TECL#32568

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