Business Development Assistant Manager

4 weeks ago

Lebanon, United States Wilson County Chevy Buick GMC Full time
Business Development Assistant Manager

At Wilson County Motors, we are committed to an environment where the customer is always treated with respect and dignity. We are a family owned and operated business and our employees are our most valuable resource. Growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today

Benefits
  • Medical, Dental & Vision Insurance
  • 401K + Match
  • Life Insurance
  • Paid time off + Sick Days
  • Short/Long Term Disability
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Discounts on products and services
Responsibilities
  • Answer customer calls and establish follows-up with service appointments.
  • Schedule customers' service appointment requests.
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Follow up with leads that are not ready to make an appointment or no-show.
  • Participate in team and process development sessions - keeping positive relationships with teammates, service teams and dealership management.
  • Utilize CRM tracking system daily.
  • Report daily to Director of Operations
Qualifications
  • At least one previous role based in customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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