Field Service Engineer

3 weeks ago


Westerville, United States Actalent Full time
Job Title: Field Service Engineer

Job Description

This position will primarily involve routine and emergency service, advanced troubleshooting, installation of machinery, and training of customers, as well as some machine assembly work. The role requires extensive travel throughout North America, the Dominican Republic, and Canada.
Responsibilities
  • Perform routine and emergency service tasks.
  • Conduct advanced troubleshooting and installation of machinery.
  • Train customers on the use and maintenance of machinery.
  • Engage in machine assembly work.
  • Communicate effectively with customers and co-workers.
  • Complete service and expense reports and manage administrative tasks.
  • Contribute new ideas, designs, and methods.
  • Read and interpret electrical and pneumatic schematics or demonstrate willingness to learn.
  • Utilize PLC, machine control, and ladder logic experience.
  • Employ advanced troubleshooting techniques including redesign of machine components and programming changes.
Essential Skills
  • Strong electro-mechanical troubleshooting aptitude.
  • Proven history of strong mechanical experience.
  • Ability to communicate effectively.
  • Proficiency with hand tools, mechanical, hydraulics, electrical, and pneumatics.
  • Experience with field service, installation, and mechanical-electrical troubleshooting.
  • Ability to analyze and troubleshoot PLCs, servo motors, and hydraulic equipment.
  • Proficiency in reading electrical and pneumatic schematics.
  • Experience with MS Suite: Outlook, Excel, and Word.
Additional Skills & Qualifications
  • 3-5 years of electro-mechanical troubleshooting on pneumatics, hydraulic, and servo motor equipment (e.g., food & beverage, packaging, automotive).
  • Experience troubleshooting PLCs.
  • Customer interfacing experience.
  • Associate or BS in Engineering (preferred).
  • 3 years of field service work (preferred).
Work Environment

100% employee-owned company offering a company car, laptop, and phone. The role involves 70-80% travel throughout North America, the Dominican Republic, and Canada. The position requires extensive use of hand tools, mechanical and electrical troubleshooting, and advanced problem-solving techniques.
About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

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