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Shift Manager

3 months ago

South Bend, United States McDonald's Full time
Flexible scheduling with a side of constantly feeling valued. This incredible job opportunity is with the Bican Family McDonald's Restaurants and could be perfect for YOU Great People Serving Great Food in a Fun family Environment is our Vision.

Pay Rates Starting at:

$11.50 Per Hour

Negotiable based on skills or past work experience.

Perks & Benefits:
  • Hourly starting wage depends on experience and shift
  • Flexible scheduling: Full-time, part-time, breakfast, lunch, late nights, weekends - whatever works for you
  • Free Uniforms
  • Full and part-time availabilities
  • Free meals during your shift
  • 30% off your meals when you are off
  • Opportunities for career advancement
  • English classes to improve your language skills at no cost
  • A culture that encourages teamwork and community involvement
  • Stability in a company that is continuously growing
Are you looking for like-minded, friendly, enthusiastic, guest-obsessed peers? In our McDonald's restaurants, we're passionate about impressing every guest, creating exceptional dining experiences, and giving back to our communities. Joining our family provides you with unique opportunities to achieve your potential. Whether you're working while attending school or pursuing a career with us, your time at Bican Family Restaurants Inc. will prepare you for an incredible future

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

This role is vital in the Restaurant, and each day in our restaurants presents unique experiences. No two days are ever the same, but typically, every day involves the following.

Responsibilities:
  • Impress every guest by greeting them as soon as they enter the Restaurant and always saying thank you. You must always engage with guests in a friendly, humble, and genuine manner. This could include learning about guests' favorite McDonald's items, asking them how their day has been going, helping them place an order on our kiosks, and aiding as needed.
  • Take, assemble, and deliver orders quickly, accurately, neatly, and within the service experience time that Bear Family Restaurant provides, and our guests expect.
  • Prepare gold-standard quality products for our guests and adhere to all food safety procedures and quality standards. If it's not right, don't serve it.
  • Work as a team with your fellow Bear Family co-workers to meet the goals and, most importantly, have fun
  • We are being empowered to make it suitable for our guests. Whether that means providing a completely new order or working with a member of management to create a winning solution for us and our guests, you are empowered to make it right.
  • We ensure that our restaurants are clean, safe, and welcoming to our guests.
  • Represent Bican Family Restaurants Inc. and McDonald's in an ethical way that reflects well on the brand...
All other duties as needed and assigned such as:
  • Food Safety
  • Internal Communication
  • Inventory Management
  • Daily Maintenance and Cleanliness
  • Managing Crew
  • Quality Food Production
  • Exceptional Customer Service
  • Safety and Security
  • Scheduling
  • Training
Qualities:To be successful in this position, you'll need to possess some essential qualities, including:
  • An ability to communicate professionally, clearly, and in a friendly tone.
  • A positive attitude towards helping guests and fellow teammates.
  • You are willing to challenge yourself to learn more and improve daily.
  • Work independently and with a team.
  • Be open to learning and adapting to new procedures and technology in the Restaurant.
  • Reporting to work dressed professionally in your required uniform.
  • Being punctual when arriving at work to begin your scheduled shift.
  • A flexible work schedule may include nights or weekends based on the shift you are available and hired for.
  • Be prepared to learn all aspects of service and kitchen procedures.
Learning:At Bican Family Restaurants Inc., we are committed to providing training to help you develop through real-life experiences and learn valuable skills to guide you toward a successful career and life. Skills that you will learn, practice, and perfect in our restaurants include:
  • Communication skills that foster positive engagements with our guests
  • Empowerment allows you to make important decisions that will impress every guest.
  • Exposure to different aspects of business management, such as sales, marketing, and inventory.
  • Teamwork
  • How to quickly process information to allow you to make decisions in a fast-paced environment.
You:We think our family would be an excellent fit for you if:
  • You enjoy working in a fast-paced, goal-oriented environment with people like you.
  • You like to be social and engage with many people, including guests, Bican Family members, and community members.
  • You enjoy working independently to improve your skills and together in a team to achieve goals.
  • You want to be part of something great and feel your efforts impact your community.
  • You seek a job with numerous benefits, including flexible schedules.


This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.