Customer Operations Representative

4 weeks ago


Birmingham, United States RPM Full time

Customer Operations Representative: VehicleRPM is an international non-asset-based logistics and supply chain solutions company. Our focus is to provide customizable solutions tailored to support today's complex supply chains. As one of the fastest-growing logistics companies in North America, RPM executes thousands of shipments per month through a combination of digital innovations and an unwavering commitment to customer success. RPM has evolved as a disruptive and differentiated, end-to-end transportation service provider, to meet the ever-changing needs of its customers. RPM proudly services some of the most recognizable and transformative companies in the world as The Driving Force in Logistics™Your RoleThe Customer Operations Representative role is integral to our continued success and mission to remove the complexity from logistics. You need to be a team player, dedicated to your customer, passionate about our industry, and disciplined to do what it takes to get the job done. If you are energized by overcoming challenges from both clients and carriers and by building lasting relationships, then accelerate your career with our rapidly growing company. We empower our employees to take charge and step up to any challenge.Day-to-Day ResponsibilitiesUnderstand growth strategy, goals, commitments, policies, pricing agreements, and struggle points of all assigned accountsEstablish new and strengthen existing customer relationships through arranging, scheduling, and resolving issuesManage daily shipments in our transportation management system software ensuring on-time pick-up and delivery every timeHandle customer operational requirements by building orders, covering shipments, providing track & trace, billing, and collections.Understand market trends and industry standards to facilitate spot and contracted pricing, as well as educate customers as needed. Preferred Qualifications 1 - 2+ years of Logistics ExperienceCustomer Service/Support backgroundExperience managing Excel spreadsheetsStrong organizational and interpersonal skillsAbility to Manage Multiple ProjectsAvailability to work weekends and alternate hoursBonus points for experience working in the rental car industryCompensation and BenefitsBase + VC (based on achieving company/team goals)BCBS (medical), Delta Dental & VSP (vision)Life insurance, short & long-term disability - paid by RPMMaternity & Paternity Leave401(k) with generous employer matchUnlimited PTO - use itCome as You AreRPM is an Equal Opportunity Employer. RPM does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. This job description is intended to define the general nature of the work performed by employees assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, and skills of employees in this role. All our employees may be required to perform duties outside of their normal responsibilities from time to time.Recruitment Agency NotificationRPM does not accept unsolicited agency resumes. Do not forward resumes to our careers email address, RPM employees, or any other company location. RPM is not responsible for any fees related to unsolicited resumes.



  • Birmingham, Alabama, United States Wendy's Full time

    At Wendy's, we are seeking a talented and motivated Customer Service Representative to join our team. This role is perfect for those who enjoy working in a fast-paced environment and providing exceptional customer service.About the JobThe Customer Service Representative will be responsible for serving customers in a friendly and efficient manner, operating...


  • Birmingham, Alabama, United States Domino's Franchise Full time

    Job SummaryDominos Franchise is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing quality customer service and ensuring a positive experience for our customers. You will also be involved in pizza production, maintaining food and team member safety, and operating...


  • Birmingham, Alabama, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a brand of honesty, transparency, and accountability. We want exceptional people like you to join our team.Job SummaryWe are seeking a Customer Service Representative to provide quality customer service and make our delicious food with pride.Key ResponsibilitiesProvide excellent customer serviceMaintain food and team member...


  • Birmingham, Alabama, United States Domino's Franchise Full time

    At Domino's Franchise, we are looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for greeting customers, answering phones, and providing outstanding customer service.Your job responsibilities will include:Greeting customers and taking orders with a smileOperating the cash...


  • Birmingham, United States Circle K Full time

    Circle K - 2157 Valleydale Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Birmingham, United States Circle K Full time

    Circle K - 1250 Columbiana Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Birmingham, United States Circle K Full time

    Circle K - 2501 John Hawkins Pkwy [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...


  • Birmingham, United States Circle K Full time

    Circle K - 1200 Bankhead Hwy W [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Birmingham, Alabama, United States Costco Full time

    Job Overview: We are seeking a skilled Customer Service Representative to join our Costco team. In this role, you will be responsible for providing exceptional customer service, resolving issues, and maintaining a positive store environment.Key Skills and Qualifications:Excellent communication and interpersonal skillsAbility to work in a fast-paced...


  • Birmingham, Alabama, United States Sodexo S A Full time

    About the JobWe are seeking a Customer Service Representative to join our team at Sodexo. As a Cashier/Food Service Worker, you will be responsible for providing excellent customer service and operating the cash register with a customer-first approach.ResponsibilitiesWork in the food service operation, handling cash and credit transactions from Sodexo and...


  • Birmingham, Alabama, United States Domino's Pizza LLC Full time

    Job OverviewAt Domino's Pizza LLC, we're looking for talented individuals to join our team as Customer Service Representatives. This role involves providing exceptional customer service and food preparation duties. Our ideal candidate is passionate about delivering quality results in a fast-paced environment.About the RoleThis position offers flexible...


  • Birmingham, Alabama, United States Domino's Pizza LLC Full time

    Job DescriptionWe are seeking a Customer Service Representative to join our dynamic team at Domino's Pizza LLC. As a key member of our crew, you will be responsible for delivering exceptional customer service, ensuring prompt and accurate food preparation, and maintaining a clean and welcoming environment.Responsibilities:Greet customers with a smile and...


  • Birmingham, Alabama, United States Hertz Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and sales support to our clients.Job DescriptionThe ideal candidate will have excellent communication skills and be able to work in a fast-paced environment. You will be responsible for...


  • Birmingham, Alabama, United States Domino's Pizza LLC Full time

    Are you passionate about delivering exceptional customer experiences? We're seeking a talented Customer Service Representative to join our Domino's team!About the RoleThis is an exciting opportunity to work in a fast-paced environment, providing outstanding service to our customers. As a Customer Service Representative, you will be responsible for:Greeting...


  • Birmingham, United States McWane Full time

    Overview: What We Live By The McWane Way is a core philosophy outlined by the founder J.R. McWane in 1920. Today It encompasses Teamwork, Excellence, Leadership, Environment, Communication, Accountability, Safety and Trust. All team members at every level are expected to know and work by these principles, values, and behaviors. Most importantly, every team...


  • Birmingham, United States Hustle Notice Biz Full time

    Customer Service RepresentativeDepartment: Core Call Inc Employment Type: Full Time Location: Birmingham Compensation: $17.50 - $25.00 / hour DescriptionJob Description: Customer Service RepresentativePosition Summary: We are seeking a dedicated and personable Customer Service Representative (CSR) to join our team. The CSR will act as the primary point of...


  • Birmingham, United States Hustle Notice Biz Full time

    Customer Service RepresentativeDepartment: Core Call IncEmployment Type: Full TimeLocation: BirminghamCompensation: $17.50 - $25.00 / hourDescriptionJob Description: Customer Service RepresentativePosition Summary:We are seeking a dedicated and personable Customer Service Representative (CSR) to join our team. The CSR will act as the primary point of contact...


  • Birmingham, United States The Hiller Companies Full time

    Job DetailsJob Location Hiller Birmingham - Birmingham, AL Description The Hiller Companies, LLC has an immediate opening for Customer Service Representative. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions,...


  • Birmingham, United States Hustle Notice Biz Full time

    Customer Service RepresentativeDepartment: Bold MK Employment Type: Full Time Location: Birmingham Compensation: $17.80 - $24.00 / hour DescriptionJob Title: Customer Service Representative Job Summary: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. The ideal candidate will serve as the first point of contact...


  • Birmingham, United States Hustle Notice Biz Full time

    Customer Service RepresentativeDepartment: Bold MKEmployment Type: Full TimeLocation: BirminghamCompensation: $17.80 - $24.00 / hourDescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. The ideal candidate will serve as the first point of contact for...