Access Center Supervisor

Join to apply for the Access Center Supervisor role at Howard University1 week ago Be among the first 25 applicantsJoin to apply for the Access Center Supervisor role at Howard UniversityThe Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.At Howard University, we prioritize well-being and professional growth.Here Is What We OfferHealth & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health supportWork-Life Balance: PTO, paid holidays, flexible work arrangementsFinancial Wellness: Competitive salary, 403(b) with company matchProfessional Development: Ongoing training, tuition reimbursement, and career advancement pathsAdditional Perks: Wellness programs, commuter benefits, and a vibrant company cultureJoin Howard University and thrive with ushttps://hr.howard.edu/benefits-wellnessUnder the direction of the Director of Patient Access the Access Center Supervisor manages the on-site Howard employed staff and serves as a liaison to Emerging Global Services Inc. staff. The Supervisor ensures that full registration protocols are followed. The Supervisor is the first escalation point to customer service concerns.DutiesConduct morning huddlesEscalate scheduling or clinical concerns during the FPP ops huddleAudit access center staff to ensure they follow Ambulatory Access Guidelines and NAHAM full registration protocolsMonitor referrals from Federally Qualified Health Center partnersReport outstanding referrals to division Chiefs and Access Center DirectorWorking with schedulers to manage and reduce pre-registration denials by following NAHAM Access standardsMonitor Sharpen Access DashboardsConduct training for entry level registration and scheduling staffTrack KPIs for the Access TeamQualificationsEducation: High School Diploma Required. Associate’s degree, CHAA or CPC certification or equivalent preferred.Experience: 3-5 years’ experience in an Academic Medical Center. 1-2 years supervisory or team lead experience in an Academic Medical CenterCertification: National Association of Health Care Access Management (NAHAM) CHAA or CHAM eligibleCompliance Salary Range DisclosureExpected Pay Range: $70,000 to $75,000Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesHigher EducationReferrals increase your chances of interviewing at Howard University by 2xGet notified about new Center Supervisor jobs in Washington DC-Baltimore Area.Sterling, VA $120,000.00-$150,000.00 1 month agoAnnapolis, MD $43,888.00-$93,574.00 1 day agoWashington, DC $80,000.00-$110,000.00 2 weeks agoCustomer Service and Ticketing SupervisorAnnapolis Call Center - ICC Supervisor (REVENUE ADMINISTRATOR I) (Taxpayer Services Division)Office Support Supervisor - Howard UniversityData Center Construction Operations SupervisorAshburn, VA $100,000.00-$120,000.00 1 week agoAutonomous vehicle operations supervisorSparrows Point, MD $65,000.00-$75,000.00 3 weeks agoClear Brook, VA $52,700.00-$87,900.00 1 week agoClear Brook, VA $52,700.00-$87,900.00 5 days agoWashington, DC $77,968.00-$82,000.00 2 weeks agoBaltimore, MD $62,500.00-$82,200.00 1 day agoIT Operations Supervisor - Onsite in Bethesda, MDWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr