Help Desk Support
5 days ago
Description
ON-SITE
Looking for a Help Desk Support Analyst. Will be providing customer service and technical support for End Users PCs and hardware. You will be fielding calls from various types of employees within the healthcare system. The support could be via Email, Phone and other forms of communication. The applications you support will mostly be proprietary, but you will be supporting office and printer functions as well.
Skills
password reset, technical support, active directory, ticketing system, support desk, help desk support, technical knowledge, servicenow, Troubleshooting, Customer service, Windows, Phone support, Hardware
Top Skills Details
password reset,technical support,active directory,ticketing system,support desk,help desk support,technical knowledge
Additional Skills & Qualifications
2 years of helpdesk/call center experience
· Basic problem-solving skills
· Understanding of Microsoft Office
· Comfortable working in a fast-paced environment with little supervision
· Experience troubleshooting devices and software
· Experience remotely supporting end users
· Supporting Networking Printers
· Remote Access Support
The position is expected to resolve end user issues, provide timely documentation for all calls, and escalate issues when appropriate.
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $17.00 - $23.00
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Louisville,KY.
Application Deadline
This position will be accepting applications until Dec 16, 2024.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
-
Help Desk Support
6 days ago
Louisville, United States TEKsystems Full timeDescriptionON-SITE Looking for a Help Desk Support Analyst. Will be providing customer service and technical support for End Users PCs and hardware. You will be fielding calls from various types of employees within the healthcare system. The support could be via Email, Phone and other forms of communication. The applications you support will mostly be...
-
Help Desk Support
1 week ago
Louisville, United States Disability Solutions Full timeDescriptionON-SITE Looking for a Help Desk Support Analyst. Will be providing customer service and technical support for End Users PCs and hardware. You will be fielding calls from various types of employees within the healthcare system. The support could be via Email, Phone and other forms of communication. The applications you support will mostly be...
-
Help Desk Support
5 days ago
Louisville, KY, United States TEKsystems Full timeDescriptionON-SITE Looking for a Help Desk Support Analyst. Will be providing customer service and technical support for End Users PCs and hardware. You will be fielding calls from various types of employees within the healthcare system. The support could be via Email, Phone and other forms of communication. The applications you support will mostly be...
-
Help Desk Technician I
3 weeks ago
Louisville, United States Kentucky Farm Bureau Insurance Full timeOverview Position exists to provide a centralized reporting and problem resolution facility to support users of Information Technology. User support will be given by researching, analyzing, and resolving Information Technology user problems. Individuals in this position record all calls received and initiate appropriate corrective action. Responsibilities...
-
Medical Front Desk
2 weeks ago
Louisville, United States RemX Full timeMedical Front Desk! Busy Women's care group in Downtown, Knoxville is seeking a experienced front desk clerk. The hours are Monday-Friday from 8am-4:30 pm or 7:30am 4pm Keeping patient records and accounts up to date, and ensuring treatment information is available Collecting patient charges and processing payments after treatment Helping patients fill...
-
Front Desk Representative
1 month ago
Louisville, Kentucky, United States Residence Inn Louisville Full timeJob Title: Front Desk AgentAt Residence Inn Louisville, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Answer guest inquiries regarding hotel services,...
-
Front Desk Receptionist
4 weeks ago
Louisville, United States Bear Paddle Services Full timeThe Front Desk Receptionist is dedicated to the customer service and needs of families, creating a fun experience, and the ability to provide salesmanship and closing swim lessons sales. The Front Desk is the main information center for all Bear Paddle offerings. This includes assisting families with giving tours, closing prospect lead families with...
-
Front Desk Receptionist
3 months ago
Louisville, United States Serenity Healthcare, LLC Full timeFront Desk Receptionist Location: Superior, CO Schedule: 3 13 hour shifts (May vary) *Rotational Saturdays Required We are a reputable healthcare organization dedicated to providing exceptional patient care and service. Our team is committed to creating a welcoming and supportive environment for our patients, ensuring they receive the highest standard of...
-
Front Desk Receptionist
3 days ago
Louisville, United States KIOSK Information Systems Full timeAbout Working at KIOSK Information Systems: KIOSK helps organizations digitally transform by enabling automation with self-service solutions to improve the customer experience, while increasing operational and cost efficiencies. With 30 years of experience and 250,000+ kiosks deployed, KIOSK is a market leader and trusted partner of Top 100 Retailers and...
-
Helpesk Support
4 weeks ago
Louisville, United States BVO Recruiters Full timeJob Description: This position is for a developing professional individual contributor in Information Technology, who works under moderate supervision. Operates in a specified Senior Analyst role, within the Global Service Desk. Supports end-users, diagnose report and resolve application problems. The office is open from 6:30 AM - 9:00 PM Shifts will be...
-
Front Desk Operations Specialist
1 week ago
Louisville, Kentucky, United States White Lodging Full timeCompany Overview:White Lodging is a hospitality leader that develops and operates premium-brand hotels, rooftop bars, and restaurants in top cities. We prioritize delivering exceptional guest experiences and fostering a supportive environment for our associates to grow.About the Role:We seek a Front Desk Operations Specialist to assist guests efficiently,...
-
Service Desk Specialist
1 month ago
louisville, United States Pomeroy Full timePURPOSE OF THE POSITION: The Service Desk Specialist position provides Level 1 technical and operational support for inbound events (calls, incidents, chats, and alerts).JOB SIZE: This position is responsible for resolving 70% of events on first contact while ensuring excellent customer service.POSITION FUNCTIONS:Handle inbound events – 90%Handles Level 1...
-
Service Desk Specialist
1 month ago
Louisville, United States Pomeroy Full timePURPOSE OF THE POSITION: The Service Desk Specialist position provides Level 1 technical and operational support for inbound events (calls, incidents, chats, and alerts).JOB SIZE: This position is responsible for resolving 70% of events on first contact while ensuring excellent customer service.POSITION FUNCTIONS:Handle inbound events – 90%Handles Level 1...
-
Service Desk Specialist
4 weeks ago
louisville, United States Pomeroy Full timePURPOSE OF THE POSITION: The Service Desk Specialist position provides Level 1 technical and operational support for inbound events (calls, incidents, chats, and alerts).JOB SIZE: This position is responsible for resolving 70% of events on first contact while ensuring excellent customer service.POSITION FUNCTIONS:Handle inbound events – 90%Handles Level 1...
-
Medical Front Desk
6 months ago
Louisville, United States Coal Creek Physical Therapy Full timeCoal Creek Physical Therapy is thriving and we are looking for someone exceptional to help our front desk support staff team grow! We are excited in our search to find a positive and motivated Patient Services Representative to join our clinics. At Coal Creek PT, our support staff title is "Patient Services Representative" (PSR). PSRs at CCPT, help patients...
-
Internship - IT Service Desk (Year-Round)
2 months ago
Louisville, United States Baird Full timeAre you looking to gain real world experience in a thriving, global financial services firm with an award-winning culture? Consider an internship and start building your career at Baird! About our intern program: Our competitive intern program offers interns exposure to the business world and a meaningful work experience. Interns are treated as valuable team...
-
Front Desk Associate
7 days ago
Louisville, United States Play Pickleball Club Full timeJob DescriptionPlay Pickleball Club | Louisville, KYAre you passionate about sports, enjoy connecting with people, and thrive in a fun, energetic environment? Play Pickleball Club is seeking an enthusiastic and reliable Front Desk Associate to join our team!About UsPlay Pickleball Club is a vibrant indoor pickleball facility dedicated to providing an...
-
Helpdesk/Deskside Support Technician II
2 weeks ago
Louisville, United States PROVEN Full timePRI Talent is hiring a Helpdesk/Desk-side Support Technician II on behalf of our client. This role is a full-time, 1099 contract staff augmentation position working with a company that is a leader in reducing electronic waste and finding value in gently used electronics. Our client has seen staggering growth and extraordinary impact on protecting the planet...
-
Service Desk Technician
2 weeks ago
St Louisville, United States Community Choice Financial Family of Brands Full timeOverview: Service Desk Technician While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Dublin, OH Shift: 8am - 7pm. In office - Monday, Thursday, Friday. Remote - Saturday The Community Choice Financial® Family of Brands is seeking a Service Desk...
-
Service Desk Technician
2 weeks ago
St Louisville, United States Community Choice Financial Family of Brands Full timeOverview: Service Desk Technician While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Dublin, OH Shift: 8am - 7pm. In office - Monday, Thursday, Friday. Remote - Saturday The Community Choice Financial® Family of Brands is seeking a Service Desk...