Technical Support Specialist/Customer Service
4 weeks ago
Technical Support Specialist/Customer Service Weare based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organizationwith operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as Worlds Most Admired Companies to work for. Job Title : Technical Support Specialist/Customer Service Duration : 6 months (high chances of extension) Position summary: The Customer Care Associate is responsible for ensuring all customer needs and expectations are met. This position is critical to the growth of business for client and the individual filling this role must go above and beyond to help differentiate client from its competition. Tasks and responsibilities: Respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues Web Ordering: Respond to customer questions; and identify opportunities for system / process enhancements Understand SAPs functionality and be able to maneuver through the system efficiently Champions process improvements: looks for ways to improve CC processes and functionality, ensuring they are in line to fulfill customer expectations Order Management expectations: manage orders throughout each day by working with Planners, Demand Management, and the Distribution Centers to make sure orders ship per customer requirements. Some of these tasks include: o Managing offsite inventory o Planning/managing orders required for production lines o Placing purchase orders with suppliers o Perform manual shipping/invoicing transactions within SAP o Understanding and enforcing software license agreements as well as enforcing legal restrictions. o Access & maintain Customer Portals for demand, forecast, order fulfillment and status for many of our Strategic OEM customers Relationship Management: to build and maintain strong business relationship with all customers Basic Qualifications: High school diploma or GED Minimum of 1-2 years of customer service experience in an inbound call center 6 months of SAP experience within the past 5 years Proficient skills in MS Word, Excel and Outlook Additional Qualifications: BS in Business, or related degree preferred To get further details or to apply, please contact: #J-18808-Ljbffr
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Technical Support Specialist/Customer Service
4 weeks ago
Minneapolis, United States Collabera Full timeTechnical Support Specialist/Customer Service Weare based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organizationwith operations in more than 100 countries and has more...
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Customer Technical Specialist
2 weeks ago
Minneapolis, United States ClearanceJobs Full timeCustomer Technical Specialist Peraton is hiring Customer Technical Specialist's to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S. The primary duties are to provide IT-related operational and project support for the Federal Security Director, staff, and the screening...
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Customer Support Specialist
2 weeks ago
Minneapolis, United States Ultimate Staffing Services Full timeCustomer Support Specialist – Irrigation & Landscaping Are you tech-savvy with excellent communication skills and a passion for helping customers? Join a growing team that's transforming the irrigation and landscaping industry with cutting-edge technology.Position Overview:We are seeking a Customer Support Specialist to provide exceptional customer service...
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Customer Technical Specialist
2 weeks ago
Minneapolis, United States Peraton Full timeCustomer Technical Specialist Peraton is hiring Customer Technical Specialist's to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S. The primary duties are to provide IT-related operational and project support for the Federal Security Director, staff, and the screening...
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Customer Technical Specialist
5 days ago
Minneapolis, United States ClearanceJobs Full timedivh2Customer Technical Specialist/h2pPeraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S. The primary duties are to provide IT-related operational and project support for the Federal Security Director, staff, and the screening...
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Customer Technical Specialist
4 weeks ago
Minneapolis, United States ClearanceJobs Full timeCustomer Technical Specialist Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/Transportation Security Administration (TSA) customer at airports across the U.S. The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening...
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Customer Technical Specialist
3 weeks ago
Minneapolis, United States ClearanceJobs Full timedivh2Customer Technical Specialist/h2pPeraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/Transportation Security Administration (TSA) customer at airports across the U.S. The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening...
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Customer Support Specialist
2 hours ago
Minneapolis, United States Michelsgaming Full timeJoin our dynamic team as a Customer Support Specialist! In this role, you will be the first point of contact for our customers, providing essential product and service information while resolving technical issues effectively.Key Responsibilities:Address customer inquiries and handle complaints with care.Deliver comprehensive information about our products...
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Customer Technical Specialist
4 weeks ago
Minneapolis, United States Clearance Jobs Full timeCustomer Technical SpecialistPeraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/Transportation Security Administration (TSA) customer at airports across the U.S. The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce....
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Customer Service Specialist
21 hours ago
Minneapolis, United States TIBCO Software Full timeGather and input customer information for proper orders Work with BOMs, customer project documents, and technical drawings to ensure correct orders Secure timely supply of procured items for customer orders and stock items Processing of purchase requ Customer Service Specialist, Customer Service, Specialist, Microsoft, Technology, Retail
