Sr. Technical Program Manager, Workforce Solutions

Sr. Technical Program Manager, Workforce SolutionsJob ID: 3100179 | Amazon.com Services LLCOverviewAs the Sr. Technical Program Manager in Workforce Solutions, you will lead cross-functional initiatives focused on planning, forecasting, and development optimization across Amazon. You will collaborate on and execute multi-year roadmaps impacting technology-enabled recruitment processes for Amazon. Innovation is the foundation of Amazon’s culture, fostering creative problem-solving, and a willingness to challenge the current state, and this role has opportunity to achieve that across the board. If solving some of the most human-centric and meaningful technical program challenges in the recruiting technology motivate you, this is the role you are looking for.Key responsibilitiesWork with engineering, product management, operations, legal, etc. to deliver the PXT tech solutions globallyManage complex cross team programs from ideation to deliveryCreate transparency and predictability with roadmaps, planning, and partner managementManage delivery schedules and emergent tasks while mitigating risks, managing tradeoffs, and eliminating blockersParticipate in architectural decisions, surfacing and mitigating technical risks, driving complex integrations with internal and 3rd party solutions, retiring technical debt, and identifying opportunity to create operational efficienciesSet and embody the team culture and standards consistent with Amazon’s leadership principalsDrive alignment with leadership in recruiting and partner tech teamsHave an understanding of customer needs and use that knowledge to advocate for, and drive delivery of, improvements that drive on time product deliveryHave a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business. This includes owning forecasting, analyzing, understanding, and reporting on the businessAbout the teamWorkforce Solutions (WS) is a horizontal, multi-discipline organization whose mission is to build the best people-forward technology to enable corporate and hourly recruitment for Amazon, globally. We build the intelligent technology products Amazon uses to make the right hiring decisions, every time, while being more equitable and candidate-centric in the end-to-end experience. We accomplish this by using our ability in product and program management, and design/research. Our portfolio of products is global (built mostly on native AWS). From the candidate-facing job site, to ensuring the role is filled - we build the entire gamut. We value people-centric solutions, and open exchange of ideas.Basic Qualifications5+ years of technical product or program management experience7+ years of working directly with engineering teams experience3+ years of software development experience5+ years of technical program management working directly with software engineering teams experienceExperience managing programs across cross functional teams, building processes and coordinating release schedulesExperience using data to influence business decisionsPreferred Qualifications5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experienceExperience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesExperience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr